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“This is the happiest post office I have ever stepped foot in. The staff seems to have built friendships with regulars. The line when I walked in was long but they were kind and serviced everyone quickly.
I want to find an excuse to come here more often, which is weird to say.”
8AM - 6:30PM
13553 FL-54, Odessa
Shipping Centers
“I had an excellent experience at the UPS store thanks to Catalina. She was very kind, professional and efficient. She helped me print my documents, fill out the envelope and send everything quickly and smoothly. Great customer service overall! I highly recommend this location! :)”
8AM - 6:30PM
18865 FL-54, Lutz
Shipping Centers
“This UPS location has repeatedly exceeded my expectations. I am a “frequent shipper” visiting sometimes 3 times in a week. The manager is amazing, whether it’s a shipping, printing, boxing, she knows her stuff. The prices are fair, the service is quick (and always with a smile), and the staff are consistently friendly and professional. I would drive out of my way to use them (and many times have) because I trust the service I will get.”
“If you ever need help with a lost shipment…
I had an amazing experience at this UPS Store today. A very kind young lady (I believe she might be Korean) helped me immediately and connected me with the store manager over the phone.
The manager explained everything in detail and told me exactly what to do about my lost phone shipment. Thanks to his guidance, I was able to contact T-Mobile and finally resolve the situation.
I am extremely grateful for their patience, professionalism, and clear instructions. They truly went above and beyond to help me.
With gratitude,
Neve”
“My go-to UPS Store?. The entire staff is always pleasant (that comes from the top down - great management!) even when they are super busy. If they don't know something, they will go find the info. I have complete trust in this store to pack things appropriately and ship as promised. They have always come through.”
“My Number Destination if I want to ship ANYTHING in USA or Overseas (Cameroon, Africa). They take care of me, affordable, pack with care, fast shipping and delivery. Thank you Very much Guys”
“Excellent service and attention! Super friendly when it comes to shipping, they explain everything to you and it is very safe to ship with them! Nothing negative to say...”
“Needing only one page typed, printed, copied and mailed, I thought might not be worth their time. However, I was given the same consideration as a large account. I would like to thank all of you for your help.Michael of Odessa.”
“This store is fantastic! Everyone is so friendly and helpful. Someone previously said that there were stray dogs running around and jumping on small children. NOT TRUE!! Those dogs are so well behaved and NOT aggressive at all! Shame on you for saying that!! Mel takes such wonderful care of her dogs!! Do you honestly think she would bring her dogs in if they jumped? NOT!!!”
“Had to replace a printer and went to Office Depot first since they were closer. I had just replaced the $150 ink cartridges before I realized the printer was no good. OD would sell me a printer but I was SOL on getting a credit on the cartridges. I went to my old Staples and Tonya said they would not only give a credit for the cartridges but would match the price on the printer. I even got a Rewards credit for recycling my old printer. This is why etail only will not replace brick and mortar, true customer service.”
9:30AM - 5:30PM
2653 Bruce B Downs Blvd, Wesley Chapel
Shipping Centers
“I had the best experience at Goin Postal today! In my area getting to my local postal office is a trek so I was so happy to have found this place! They were very kind and welcoming from start to finish. I will be back anytime I need to send a package or purchase shipping supplies!”
8:30AM - 7PM
10006 Cross Creek Blvd, Tampa
Shipping Centers
“Love the convenience of having this store so close. It’s a busy place! One associate in particular, Ky is always extremely friendly, polite and helpful. Hope he never leaves!”
8:30AM - 7PM
7853 Gunn Hwy, Tampa
Shipping Centers
“Jake O and Andre were very attentive and friendly. They helped me figure out the best way to send the package I was mailing. They just took a personal interest which was very helpful.”
“Printing Specialist, Carla, provided great service in printing my postcards. She was informative in advising me how she needed the image to be sent to her and the size of the font that would work best. The results were exactly what I was looking for.”
8:30AM - 6PM
19046 Bruce B Downs Blvd, Tampa
Shipping Centers
“I was in and out VERY QUICKLY. Their service was amazing and friendly. Genuinely greeting you with great positive energy and personalities with contagious smiles.”
“I Really Like the service of this Postnet Location! Always great service! I been coming here for about 3years, the offer multiple service from mail, to passport photos, fingerprints and more. definitely recommended!”
“I use this FedEx location frequently. The staff is always friendly and knowledgeable. I often use the packing services and they always do an exemplary job of making sure everything is safe and professionally packed. I have probably shipped hundreds of items from this location over the years and have never had a single issue.”
8AM - 6:30PM
3959 Van Dyke Rd, Lutz
Shipping Centers
“Great customer service!! The manager at this location Brenda is supper helpful. People who give them bad reviews are upset that they don’t know how to read instructions and have to pay for their mistakes. Lovely team I rather come to this location than to other locations with terrible customer service.”
“My first time at this FedEx location and it was a great experience. Kayla was so sweet and helpful. My prints came out exactly how I wanted them. Thank you again, Kayla, for your amazing help!”
8:30AM - 7PM
218 E Bearss Ave, Tampa
Shipping Centers
“Excellent customer service despite busy Saturday morning.with only only one service representative. She handles many customers with polite and friendly service.”
“I entered the Northdale UPS Thurs 12/11with reservations. I seldom mail packages other than at Christmas. Last year was Omaha Steaks...easy. This year, situations changed. I would be buying, wrapping, packing, and shipping. I am disabled, so I panicked. I knew USPS would be more complicated and expensive. I talked myself into using this UPS as it was a few blocks away from the Bob Sierra Y after my morning warm-up. I would have them do the packing, especially with one item being liquid and the bigger box going to CA. I told myself that the stress relief alone made it worth it...a Christmas present to myself. At 8:30 when they opened, the door was opened for me by a smiling young man...later learned his name was Shelton. I followed him to the main counter and we discussed what I was working with. I let a few others ahead of me as I was not in a hurry. Shelton professionally packed my items to secure them...I watched him as he certainly knew what he was doing. While, yes, them packing using their materials is more costly, I still knew it was going to be cheaper than USPS and, oh by the way, AARP offers a disc on the materials. Also, when they do it with their materials, there is a higher level of insurance. Shelton finished up, I paid him, thanked him, and said I would be in Monday, today, with one more package. My confidence built by today, I had found a good box, packed my items, but left it open. When I went to the store, Shelton wasn't in yet, but I was greated with another welcoming smile...this time by Kristy. I told her about Thursday, she proceeded to check my work, made a few minor adjustments. Kristy closed out my package and rang me up. Yes, I have written a book, but I feel that having experienced the service by Shelton and Kristy, this UPS location in Northdale is now my go-to package center. Thank you!!”
“I had a great experience here today. I came in for print services and the staff was extremely helpful, patient, and explained prices and options clearly. They made the process easy and efficient.
Not sure why the rating is low — my experience was very positive. I really appreciate the good customer service.
Thank you!”
“Susan’s exceptional service has left a profound impact on me. Her dedication and commitment to customer satisfaction have reignited my faith in the positive trajectory of customer service trends.”
“had a smooth and hassle-free return drop-off experience at UPS. The staff was friendly, efficient, and made the process quick and easy. I was in and out in just a few minutes, and I received my return confirmation promptly. Definitely a 10 out of 10 service—highly recommend!”
“Always Positive & Professional Assistance here. Walk in with my Returns , Packages, Ready & Sealed/Taped (if not they have Tape for Purchase ? which is convenient) , Scan & Go ✅ nothing Difficult. ? TY All”
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“I absolutely love this UPS all the Reps are always warm & friendly. It can be completely packed and they always have a friendly & welcoming atmosphere.
They take the time to explain things to you not just trying to get you to hurry. They help you look for things if you mistakenly mislabel or package something incorrectly.
The workers here at this UPS store are the definition just plain & simple good people. Without motives and not looking for anything in return.”