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8:30AM - 5PM
107 North Jefferson Street, Tampa
Shipping Centers
“What stood out to me the most, was the atmosphere and the people. The owners and those in charge are incredibly welcoming, down-to-earth, and professional. They genuinely make you feel like family rather than just another person walking through the door. There’s a certain level of comfort that comes with being around people who are kind, respectful, and easy to communicate with, and that’s exactly what I experienced here.
It’s refreshing to come across a business that not only takes pride in its facility and operations but also understands the importance of treating people well. Everything felt comfortable, organized, and positive from start to finish.
I’d gladly suggest this location to just about anyone. A great environment, wonderful people, and an overall experience that left a lasting impression!”
“I cannot thank Ezra enough! She saved the day! Her patience in getting my package ready to ship was well above and beyond what she needed to do. She did it all with a smile! Thanks, Ezra!”
“Absolutely AMAZING customer service by Sade. She went above and beyond to help me get my package way more than she needed to. She deserves a raise and a promotion”
“Great Customer Service
and very puntual on the shipments from peru to Tampa
you can find any peruvian products from snacks food cheeses colas art and wear accesories !!!”
“The best of the best in Shipping, especially to Venezuela, my grandmother already saves food for them, the boys are very attentive every time they bring their boxes. Thank you”
“I have been coming to this PakMail location for years. They are reliable and customer service is top tier. Even when my printer was broken they will print documents for you. Great asset to our neighborhood in so many ways 👍🏽”
“I just wanna take the time to redo a review on this location. Yesterday I went to the UPS store to send one of my clients Something’s. When I was in there, there was a lady in there that was extremely rude to the pregnant girl in the front. She was slamming things down and getting mad at her because she was not getting her way.
I had to point this out and bring it to the company’s attention because I am absolutely at the fact that she was so rude and belligerent with a pregnant woman first of all second of all how are you gonna get mad because you felt that someone was supposed to pack something for you????
I’ve been utilizing UPS for many years and this is the reason I come to this location because the girls at this location are so sweet. They’re so professional they go above and beyond for their job description. A lot of stores actually charge you for the things that This lady was demanding.
I am completely disgusted, and I meant to write this yesterday, but I wasn’t feeling very well.
The manager at the store has been amazing. She always goes above and beyond for all of the customers. I go to the store often and every time I’m inside they are prompt They are funny And they are genuinely sweet. I am disgusted at this lady and I seen she wrote a review. She was just mad because she was not getting her way. Unfortunately life does not work that way.! And how dare you treat a pregnant woman like that throwing stuff around and being mean to her for absolutely no reason when she came into the store with an attitude.
A manager is more than welcome to give me a call about this incident but again I just had to let you all know that the conduct of this customer was diabolical and she should be ashamed of herself”
“I've been here a handful of times to mail things out and return Amazon products and the service is always quick! Usually there is a long line at UPS, but I've never experienced this here. Would recommend.”
9:30AM - 6PM
8019 North Himes Avenue Ste 400, Tampa
Shipping Centers
“I would recommend this place a thousand times. The treatment of the staff is incredible, especially Lore, who is always attentive to everything. My packages arrive super fast to Ecuador, and the best thing is that they are always there to help me with anything. Thank you guys, you are the best!??”
“This is my preferred store for shipping important documents. Even though it is a chain, this family-run location delivers the small business experience where you feel like a valued customer.
Not just the owner (who is often on site), but her employees take the effort to answer your questions, pack your important shipments carefully, and provide good customer service.
Everyone answers your questions patiently- over the phone or in person. This kind of excellent customer service is a breath of fresh air. I will be back, and recommend the store highly to anyone requiring high fidelity shipping and tracking services.”
8AM - 6:30PM
107 N 11th St, Tampa
Shipping Centers
“Deana and Mike were very helpful and had excellent customer service. I had extremely heavy boxes that they assisted with and were very patient with the various locations I had to ship boxes. I will definitely return to their store due to the excellent customer experience I had.”
Open 24 hours
333 North Falkenburg Rd D-406, Tampa
Shipping Centers
“I want to express my utmost respect for this business. We worked with this company on a very time-sensitive job with a multitude of moving parts. Dillon showed the highest level of care and professionalism throughout the process. If you are looking for quick, cost-effective deliveries in the Tampa area, look no further.”
“I had a great experience at The UPS Store on North Dale Mabry while returning an Amazon package. The employee (Onyx) who assisted me was extremely friendly, professional, and helpful. They made the entire return process quick, easy, and stress-free. It's always refreshing to receive excellent customer service from someone who genuinely cares about helping customers. Thank you for the outstanding service! I highly recommend this location!”
“The pick up person was awesome. Took time to make sure everything was safely packaged and handled everything with care. I have to say they he definitely shows white glove service.”
“This is a great UPD store! Rex is always so helpful and kind. Ozzie is an amazing person, too! She is so positive and the store is full of good vibes bc of Rex and Ozzie.”
“I took my parents to the bank, but they could not notarize A durable power of attorney. Both my parents are not able to walk well, and Jason was happy to assist at the vehicle as to not inconvenience them.
Jason was very professional and Made it very convenient For my parents. Overall, it was a great experience.”
“(Translated by Google) Use this agency to send a package to Cuba. Good service and my family received the shipment that same week, the employee told me that they ship every week. I recommend them(Original)Use está agencia para mandar un paquete a Cuba. Buen servicio y mi familia recibió el envío esa misma semana, la empleada me dijo que salen todas las semanas. Los recomiendo”
“Came in with 3 confusing returns and Alexes helped me with getting them sorted out. She made a complicated process as easy on the customer as possible. Thank you Alexes!”
8AM - 6:30PM
301 W Platt St, Tampa
Shipping Centers
“Duncan in the printing department is amazing! He’s very knowledgeable and easy to work with and the price was VERY reasonable!!! He did a great job printing photos and putting them on foam board for my friend’s husband’s Celebration of Life! I totally recommend them!”
“(Translated by Google) Good afternoon, I would like to know if you send a used iPhone 7 cell phone to Bogotá and how much would it cost and the time it arrives in Colombia?(Original)Buenas tardes quisiera saber si realizan envios a Bogotá de un celular iphone 7 usado y cuanto seria el costo y el tiempo en que llega a Colombia?”
“Highly recommend this company. Stephane made the whole process of importing my vehicle from Canada as painless and hassle-free as possible and was able to complete the process within one business day. Thank you Stephane. Keep up the great work!”
“Due to my husband being in the ICU at Moffitt, it was necessary to overnight some important documents. Mahmoud was extremely polite, accommodating, kind and helpful. He ensured that the Documents made it onto the UPS truck despite the fact that the driver was already loading his truck.
I then accidentally misplaced my tracking receipt. I went back and explained the situation to Mahmoud, who not only assisted me In retrieving the tracking receipt receipts, but also took the time to see that my documents had been delivered. His help and professionalism were greatly appreciated.
I highly recommend supporting this business.”
“We had a shipment that was accidentally sent to the wrong location, and the team went above and beyond to help us resolve the situation. From the moment we contacted them, their staff was extremely responsive, helpful, and easy to work with.
They quickly coordinated the necessary steps to have our shipment redirected and returned to our location, and they kept us informed throughout the entire process. What could have been a very stressful and complicated shipping issue was handled smoothly and efficiently because of their outstanding customer service.
We truly appreciate the professionalism, communication, and urgency their team showed in getting our items back to us so quickly. Their willingness to help and find a solution made a huge difference. We would absolutely recommend their services to anyone looking for a shipping company that genuinely cares about its customers and is willing to go the extra mile.”
“The best UPS STORE EVER! The staff today was superb, as always. Ella and Sophia greeted me, took care of me efficiently, and just had the correct amount of interaction. Could not ask for more. Well done!”
“I like it, I have never had a problem, everything has always arrived in good condition, thank God, accidents happen but in my opinion, I have had good service. God bless you.”
“Very impressed. I sent a package to a relative in Cuba with them. Was received in less than 4 days. Very reasonable prices. Nice people. Will definitely use again.”
9AM - 5:30PM
1908 East Fletcher Ave F, Tampa
Shipping Centers
“If you need to ship to the Caribbean, this is the place to go! Rushed there, an hour away from home, to ship emergency food and supplies to Jamaica after Hurricane Melissa. We got there late - Google says they are open until 5:30 pm on Saturdays, but they close at 5 pm. There were gentleman wrapping boxes out back and they kindly went to ask if we might still be able to receive service. Roshini said yes, despite her evening plans! Our boxes were so heavy and not taped well and we needed help to secure them. Roshini suggested a barrel, and she was absolutely correct as the items we had filled the barrel exactly! It was all hands on deck and she even came outside to help with filling it. We were so relieved knowing that our shipment will be on the way to help our desperate family. We feel confident that the items are safe in the barrel and will arrive as quickly as possible thanks to Caribbean Sunshine Packaging. A million thanks and Jah bless!”
“Excellent customer service! I stopped by The UPS Store today to have a few forms printed, and the staff was extremely friendly and helpful. They printed everything I needed and were kind enough not to charge me. It was a small gesture that really made an impression and showed what great customer service is all about.
Thank you for your kindness and for making my day a little easier. I truly appreciate it and will definitely return!”
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“The gentlemen delivering my mattress were very courteous and professional. They were careful not to cause any issues bringing the large package into my home. Also they were able to make the delivery early which was a plus.I highly recommend this delivery service”