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July 2023
Had a truck reserved for 10 days at this location. We show up on the day and time for pick up and the person behind the desk was confused because THEY HAVE NO WORKING TRUCKS AT THIS LOCATION and she had NO RECORD of our reservation. Buyer beware.
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July 2023
Dont even bring ur business here. Try other locations. Check your bill after. Charged for extra 100 miles looks to be typo even after giving video odo reading. totally Unprofessional and irresponsible !!! Customer service is worst for budget as always.
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June 2023
Reserved a 16' truck a month prior. On day of pickup no truck despite staff reconfirmed reservation. Yet, they still charged me $75 cancelation fee. When I contacted the Budget 1-800 number, that associate refunded my fee. They said that they receive quite a few bad reviews at the Ulmerton Budget.