“To whom it may concern, I would like to say that Rosemarie Larissa is an outstanding employee . She never fails to perform & makes my day .Please acknowledge her , as she always exceeds my expectations & always puts a smile on my face .”
“I wanted to this branch earlierThe lady approached me, Miss Jennifer soon as I got in there, but they were crowded and I think they’re short staffedBecause she was trying to help everybody at the same timeSo I didn’t go into the office and was able to explain my situation completely, and ask the questions I was trying to ask because everything was going so fastBut Jennifer was helpful and doing her best to keep everybody satisfied, but I do think this branch is short of staff”
9AM - 6PM
5767 Lee Blvd, Lehigh Acres“I was so pleased with the personal care that the banker, Gladis Godinez gave recently. She went above and beyond what would be expected of a banker. We plan on doing a lot more business with this bank and branch.”
“I am treated very good at this bank. I don't feel like "just another customer" Everyone seems very caring. Excellent customer service from Hildegard.”
9AM - 5PM
1360 Homestead Rd N, Lehigh Acres“I have had a account before and had bad a experience with Bank of America, had to reopen one because my company, came to the bank and Flor greeted me helped me reopen an account. She was polite friendly and professional, I had a new view of Bank of America thanks to flor. Thank you!”
“I was attracted to Truist specifically to open up a business checking account because of the $400 promo. After meeting in branch with Jennifer Simon, we opened the account and 6 weeks later, they deposited $400 into the account. Great customer service.”
“I was so pleased with the personal care that the banker, Gladis Godinez gave recently.She went above and beyond what would be expected of a banker. We plan on doing a lot more business with this bank and branch.”
Open 24 hours
1360 Homestead Rd N, Lehigh Acres“Came in today 09/30/23 to open a new account and I received the best service. I feel bad I didn't get the lady's name but she was Colombian and she treated us like she knew us for years. Thank you so much!”
9AM - 5PM
5767 Lee Blvd, Lehigh Acres“My mom went to Chase to have some things notarized after my fathers death. The Notary Peta took the time to speak with my mom and offer words of condolences and comfort which left a feeling of peace with my mom and made this challenging task a little bit easier. Thank you for having such caring people at the Bank, and making it more personal than just signing paperwork.”
“I had an amazing experience with Santa She was understanding, patient and kind. She went above and beyond to assist me with getting me checking account re-opened. I have been to this branch before and worked with another teller and was very disappointed with the service.”