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“David (my fellow Jamaican) and Ilene (The Manager) were very personable. I shipped a rather large and heavy package but they made it work. I appreciate the customer service I received and the overall professionalism and aura of this UPS Store location-great culture!!!!”
“Excellent service I highly recommend this UPS store. Please stop in at anytime friendly customer service and friendly faces. You will not be disappointed. Please see Sai”
“For the past five years, this UPS Store has been my go-to for everything from business shipping to event marketing materials. They’ve helped me keep my Amazon business running smoothly with competitive shipping rates and on-time deliveries, and their marketing support has elevated my networking events.
Their notary services are fast and efficient, saving me valuable time, and the staff is always friendly and professional. Rory, the manager, deserves special mention—she always greets customers with a warm smile and goes above and beyond to solve any problem quickly. This store sets the standard for great service and a friendly customer experience!”
“This is a great place to ship items. Especially if you need help. I get FAST and competent service from great employees. They give me a hand when I need to return an item to Amazon. Have a good day.”
“hal was super sweet and patient with me throughout the fingerprinting process.Having hyperhydrosis it takes a little longer and you have to be more patient but he was super sweet and understanding!”
“? Five-Star Shoutout to Amit Patel! ?
Amit Patel went above and beyond today! Not only did he efficiently scan my QR code and another customer’s at the same time (like a pro!), but he did it all with a pleasant attitude, respectful demeanor, and genuine kindness. It’s rare to find someone who brings that level of calm, courtesy, and multitasking magic to customer service. We need more Amits in the world, people who make even the smallest interactions feel smooth and appreciated. Thank you, Amit! ??”
“I came in right before they closed, and the gentleman who was working was so so nice and accommodating. It’s a great place to go for any and all of your shipping or packing needs. ?? Highly recommend.”
“People are everything. And the people here are GREAT. Sometimes, it's the deal-maker for me to regularly do business with someone. I cannot say enough good things about my local shipping store.
Great job!!!”
“Tanisia, Ace and John took such good care of us at the UPS Store today! The service was kind, super professional, and they made sure we had everything we needed.”
“Trying to find an alternative to the post office in Florida is very difficult, what company can you trust. For me I got an introduction to Ant Logistics through a friend over 5 years ago. They offer the very best in Postal Services and they treat me like I am family. They are reliable. In today’s world it is nice to find a company that appreciates your business and has that old-school mentality. Customer service and satisfaction is more important to Ant Logistics than money with no ego. I highly recommend this company.”
“The staff was polite and helped me to figure out the best shipping option at such a low rate. This store has been my best experience with UPS to date. I highly recommend going there!”
“Sebastin was awesome! He went above and beyond to help me. He was patient, kind, and took his time with each customer. 5/5 for customer service and representation of the company name..
Robert C was so helpful. He was able to answer all the questions that I had for him. He was kind.
Thanks to you both”
“I’ve been using this place for a variety of their niche services for years and don’t know what I’d do without them. Such amazing humans who take the time to get to know you. Highly recommend!”
“I went to Pak Mail my first time a couple of days ago to get a friend's will notarized. The owner was very thorough and conscientious, and cares about doing things properly. His prices are very reasonable.”
“I’ve been using the store for years for all my Shipping needs. In regard to the reviews for a rude associate I believe that person no longer works there. It’s now under new ownership and they seem to be doing a great job.”
“I have never had an issue with this store location on Andrew's avenue near Cypress Creek. The staff have always been courteous to me. I often wonder when people give poor ratings if they ever think that they are dealing with a real person who might be going through some bad times? Everyone in today's world expects everybody else to be perfect. Some people forget that when they're pointing a finger at someone else that they have three pointing back at themselves. I always try to find what my part was in that situation whether it's good or bad.
However, as other customers have said this location has always been clean, inviting and welcoming. Only one time did I have to purchase a box to ship my item back which was unexpected. I'm not sure if that was legit or just a sales pitch. However it was only a few bucks. Other times I walk in with a QR code, it's scanned and taken off my hands. Even when I don't have the tape to close a package or a box, the staff are always willing to do that for me. So again although it's in a busy place I have never had an issue with any of their staff. And I do return quite a bit of stuff from Amazon, Overstock in bed bath & beyond.
I want to thank the staff for their professionalism and courtesy. Keep up the good work.”
8AM - 6:30PM
102 NE 2nd St, Boca Raton
Mailbox Centers
“I’ve been coming to this UPS Store for over a year now since it’s right by my office, and I honestly look forward to every visit. Dylan and the entire staff are always so welcoming, kind, and helpful—it’s truly a pleasure walking in there. They’ve created such a well-run, efficient system that makes every visit quick and seamless, even during busy hours.
What really stands out is the level of customer service. They’ve offered to help me carry boxes in from my car more than once, and it’s those little things that show how much they care. Whether I’m doing returns, dropping off packages, or shredding boxes of paper, they’re always on it.
It’s rare to say this about errands, but this location makes the whole experience enjoyable. Huge thank you to Dylan and the team—you all are the best!”
Open 24 hours
297 S Pompano Pkwy, Pompano Beach
Mailbox Centers
“I needed to get fast notary and printing services today so I stopped by this location. It was a good efficient experience- Stacy was pleasant and professional. ??”
“The reason was the great espetacular service provided by Maria. I wish all the stores worldwide have a girl like her. The was another lady also, very polite and in a very good mood! The entire staff of the store was very polite and nice! Thanks Maria for the great customer service provided to me!”
“First time at this location which was convenient because we live right down the street. Adrianna was the only one working at the time and she was very friendly and fast. She greeted us as soon as we walked in and she was very pleasant.”
“Erika, the evening manager, Was kind and helpful and took care of all of my shipping needs. Help made this stressful item that needed to be done non-stressful and a happy shipping event.”
“Came in the store today and the ladies that assisted me were helpful, understanding and offered a great customer service. Loved how easy they made my return process. Will definitely come back”
“I want to personally thank Ms. Rose Calderon at UPS Store #0842 for going the extra mile to ensure a very valuable and fragile item, purchased at auction, was properly prepared and packaged to arrive undamaged. She took extra care and worked with me to ensure I was a completely satisfied customer. It was a truly "Up armored" job of packaging. Thank you very much!!!”
8AM - 6:30PM
5030 Champion Blvd Suite G-11, Boca Raton
Mailbox Centers
“I am very satisfied by the way the staff at this UPS on 5030 Champion Blvd, Boca Raton handled the package that I had to send to Ecuador on an emergency basis. These people really know how to handle their business. Highly recommended, 5 stars, and 100 Points... Thank you!”
“I had to RUN to this location to overnight a letter. I called ahead, they were helpful-considerate and well prepared for my arrival. The post office I went to prior had no supplies and was not accepting express mail. THIS location was stocked and ready. So grateful!”
“I love this ups, it’s right by my house. The employees are always so helpful with me, even when there is a line the employees work fast and efficient to get everyone taken care of with ease and as timely as possible.”
“Trevor Fox always goes above and beyond to provide exceptional customer service during every visit . He makes sure every customer is acknowledged upon arrival and extremely helpful.”
8:30AM - 7PM
20423 FL-7 #F6, Boca Raton
Mailbox Centers
“I'm from out of state and needed to get some documents notarized. My father's bank recommended this location since they have witness available on-site. This is a busy store, so I was surprised to read some of the negative reviews. In my experience, the staff were professional and courteous. honestly, it seemed like some of the customers were the ones being rude, maybe it was due to the Florida heat.”
“Today I had an experience where Max helped me out tremendously. I am feeling grateful for his service. I hope others experience his kindness, as well, as it made my day. Thank you!”
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“This place is more than a shipping store. For me it solves printing too. Isabel is excellent in helping with those needs and making sure all your prints come out exactly how you expect them. I’ve been at Office Depot, staples and “printing experts” but they all make it very complicated to work with them. This store is really the easy way.”