Brooks Brothers, America's oldest retailer, has been designing and innovating classic American sportswear and tailored clothing for over 200 years. Known for the iconic Oxford Cloth Button-Down shirt and the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. The store experts are always available to outfit customers for all their special moments. Customers have praised the great quality and solid selection at the Brooks Brothers outlet, as well as the A+ customer service. However, some have experienced issues with receiving the wrong size, which the customer support has been able to resolve. The in-store experience has been described as top-notch, with friendly and helpful staff, like Charlotte and Jacob, who made the shopping experience enjoyable and straightforward. The brand is known for its competent and friendly advice, and the clothing is considered worth the price, though not cheap. Overall, Brooks Brothers is highly regarded as a great men's outfitter, offering high-quality products and exceptional customer service.
I want to thanks Charlotte .She is wonderful she helps us .and smile everytime.I came from Turkiye and she is so friendly.because she ı bought tshirts
June 2025
Very friendly, knowledgeable, and professional staff
April 2024
Great quality for an outlet. A+ customer service. Solid selection. Only removing one star because every time I have them order my size they always deliver the wrong one. Past 3 times it's happened, customer support has been able to fix the issue, but it's annoying having it happen so many times.
