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“We passed today just for looking and thanks Alexandra you were awesome. Every retail sales store should have a crew like this one plus the customer service was out of this world. She found cloth for my two teens and my husband. Store was clean and organized. All the tables looked clean and impecable. For sure we will back for our winter shopping. Thanks Alex definitely you made a huge difference tonight. Congratulations you are great. Now on we will keep buying here.”
“It was quiet when I got there and the ladies were very nice and helped me find what I came in for so fast that I was in and out in maybe 5 min. If I had more time to stay and look around I definitely would. The place was beautiful and so many options. I'll be going back for sure”
“Went in alone and left with two amazing suits. Jessica was amazing. Helped me with finding the right size and colors. Wore one to a wedding and it was an amazing fit.”
“Ebonie was so helpful and kind! I wanted a very specific pair of shoes the store didn’t have so she called around and found them at another journeys for me!”
“This store always has really helpful people - Renee is great about helping you find diff sizes and keeps your dressing room clean. :-) Janelle goes above and beyond is a fantastic manager. It’s my favorite place to shop!”
“WOW, never seen anything like this in my 27 years of shopping, the nicest and most helpful emplyee ever, he told me his name was cristian. THAT MAN DESERVES A RAISE, his aura just reeled me in and I found my favorite hoodie ive ever gazed my eyes upon. He really made me break the bank, who wouldve thought id spend 10000 at aeropostle!”
“I love this store. The clothing is modern, fitted, and fun. O’Neill is a phenomenal brand. The store manager Judy is extremely kind and her staff is a reflection of her. They are very helpful and personable. I highly recommend this location. Check them out.”
“I had a great experience with the employee who actually helped me today! 😊 I am a mom of 2 and shopping can sometimes be difficult. I walked up to the shoe area and as soon as I did SISA asked if I needed help. I was undecided on the shoe I wanted so I literally tried on about 4 and she was very helpful on getting them all for me. On top of that she was also helping a friend of mine who was with me and then helped like 2 other people. After a little a line started to form and no one went up to help so she said she would be right back. She checked out about 3 people before she came back to help me. She did all of this on her own while the rest of the employees just stood around doing nothing. I hate to see that a store filled with about 4/5 employees only had 1 actually giving her all to help customers! I am glad that all though she was running back and forth because she seemed to have been the only one working, she did it all with a smile on her face and a great attitude towards her customers. Thank you so much for your help SISA! 😊”
“Spectacular prices and deals! Awesome selection of clothing. I really like their hats, t-shirts, and shorts. Their friendly employees make it a great experience as well!”
“Kenzie was so helpful and made shopping at aerie so wonderful! Looking forward to seeing her and the rest of the kind team again when shopping at the outlets AE stores”
“Yesterday, I went there to get some office clothes and Ms. Angela was the best stylist! She helped me pick out clothes that look good on me and compliment my skin tone. When I go back to this store, I will ask for her. She is the best!”
“Melissa the manager was very nice and helpful so was Ava at the registers- very sweet. Fairly good selection of clothes, GREAT deals currently 👌🏻 👍🏻 biggest put off was the fitting rooms; they weren't cleaned out in between customers. Clothes and hangers from previous customers still in the fitting rooms on benches and floor. Also minimal area to hang items when trying things on.”
10AM - 9PM
2364 Grand Cypress Dr #255, Lutz
Womens Clothing
“I had an amazing time when shopping for my father. Kyara was a beautiful employee and helped me when I tried on outfits in the fitting room letting me know what outfit looked best on me! Kyara was the best worker!”
“4/4/26
Asad was literally the best employee I encountered with at this store. All employees walked all over me on the sales floor. He asked did anyone help me on the floor, I said no and he instantly apologized. It was not his fault as he made up for the poor customer service on the sales floor. Thank you Asad for your smile and outstanding customer service.”
“My husband and I returned some items here from Amazon. The lady who scanned our items in, accidentally double scanned one of the items and she said she’d cancel one of them, and I also accidentally gave her the wrong QR code. She didn’t cancel it and placed the wrong label on the item and therefore we had an issue on our Amazon account. We called and the supervisor Trey (maybe it’s Tray or Tre lol) not sure how it’s spelled, volunteered to open up boxes to find the item and redo the return with the right label. This is an example of going above and beyond in customer service! Thank you Trey (I hope that’s how you spell your name). Because of you - I opted to give this location a 5 star rating. ?”
“My Lucky Brand store is in Wesley Chapel, Florida at the Tampa outlet mall.
The staff there is utterly fantastic. The clothing is a must have. I purchased an entire wardrobe, and I am so pleased with everything I bought.
Keep up the good work thank you!”
“Pablo was extremely helpful and patient with helping me find 2 pairs of shoes. His Customer service is top tier. Very patient and polite with me on the phone as well. Highly recommend.”
“One of the most organized clothing store that I've ever been in. EVER! Every size clothing was in order which made things easy ti find. Charmie was very helpful. Great store”
“On Sunday I had such a pleasant shopping experience. Brad was helping me out with my shopping needs and I can’t say enough wonderful things about him. He was so patient and helpful. Its associates like Brad that make you want to return and shop at his store. He is most definitely an asset to the company and I hope he is appreciated. I appreciate him and can’t wait to go back to him and have another great shopping experience. Can’t forget to mention Dylan Belcher the assistant manager, she was great too!!!!”
“Great selection of clothes and they always have amazing deals. Seriously, USPA is one of my favorite brands since the late 90s. The store just needs better up keeping since clothes seem to be mixed up all over the place”
“First time here! My daughter wanted to go in and take a peek around which means walking around for probably over 30 minutes, along with some visits to the fitting room. LOL This location is within the Premium Outlet Mall in Tampa. Masks required to enter and shop. They do have their fitting rooms open and are not limiting capacity. The store is huge and there is PLENTY of staff walking around to help you with any questions. My daughter found some Dickies jeans which she tried on a few different styles but finally was able to choose one. Pricing at $45 was reasonable I think as I typically pay around that or more for mine. They do Lysol down the fitting room door and inside once patrons leave...so keeping it sanitary. And the girl working the fitting room area that day had it very organized....I was so impressed. There are racks near the fitting room area that are clearance and currently have 50% the sticker price -- so you could get a Vans sweatshirt for around $20. They have men, women and kids attire....also sell a variety of Jansport backpacks and a wall display of shoes.”
“I drove over an hour to do an online return, my first time purchasing from this company and first time at this tampa mall. The emplee name Aptos was so nice and friendly and very very helpful. She listened, she resolved and she kept a positive, smiling vibes. Thank you so much for helping me!!”
Womens Clothing
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“Huge shout out to Gali! I came in and thought I knew what I wanted but went back and forth for over an hour and Gali was a huge help! She didn't pressure me, she wasn't pushy but super helpful. We finally narrowed it down to the perfect boot. Definitely be back for my next pair of boots! Thank you Gali!!!!”