Pep Boys at the Lutz location provides expert tire and auto care services. Customers report excellent, professional, and timely service from a knowledgeable staff and great team. The technicians are described as kind, patient, understanding, and a joy to work with. They offer straightforward service with accurate and reasonable quotes, completing repairs in hours, not days. Services experienced by reviewers include tire repair for a flat or nail in a tire, new tire purchases, radiator repair, a radiator flush, and cleaning a clogged AC drain line. The staff takes great care of vehicles, honors special requests, and informs customers about promotions and rebates without pressure. Many customers highlight quick, same-day service, with one noting a repair took about 25 minutes. Reviews consistently state customers are thankful, happy, and will definitely return, highly recommending Pep Boys for reliable and professional auto care needs.
