Truist is a bank that provides friendly and attentive service to its clients. The staff, especially a manager named June Torres, is known for going above and beyond to help customers feel cared for and confident in their financial decisions. Customers often mention June’s warm, approachable demeanor, professionalism, and willingness to assist with both financial needs and emotional support. Her positive attitude and dedication make interactions at the branch enjoyable and reassuring. Many customers appreciate her experience and the personalized care she offers, which has made their banking experiences memorable and positive over the years. The branch team is consistently friendly and welcoming, creating a pleasant environment for clients. The manager ensures that each customer's needs are met, contributing to a great overall experience. Despite some temporary adjustments due to health and safety measures, such as drive-thru only services and appointment-only visits, the branch continues to serve its customers effectively. Some branches without drive-thru lanes remain open with enhanced sanitization to protect everyone. Overall, Truist is recognized for its caring staff, especially June Torres, who makes banking with them a positive and even uplifting experience. Customers feel valued and confident, thanks to the team’s professionalism and genuine care.
June Torres thank you for your help! Please call me when you are able!!! I can’t reach anyone at the branch.
December 2023
They go above any beyond for their folks. Particularly impressed with Faby's professionalism and follow up. We were looking to close out accounts and his customer care brought me back to open more accounts with Truist.
September 2023
Manager June Torres goes above and beyond to take care of clients with warmth to feel like family. The knowledge and experience shared helped make decisions with confidence. Happy to refer others as we know June and her team will always do the right thing for them too!
