1720 San Marco Rd, Marco Island FL 34145
“Exceptional service! Jen went out of her way to locate an item I needed at a sister store and have it delivered in time for me to pick it up today. This involved several phone calls, and she kept me updated all along the way. Thank you, Jen!!!”
880 East Elkcam Circle, Marco Island FL 34145
“If a 10 was available that would be my rating! I bought a grill which was priced same as an internet search and the other Ace (Sunshine) on the island. But difference in this transaction was that it came delivered and put together free of any additional charge. The gentleman even placed it out in my back lanai and took the old grill out to the front of the house for disposal. This store may not have a giant selection of things in their store but the customer service is beyond amazing.”
12730 Tamiami Trail East, Naples FL 34113
“Anthony and the team working near the Tools department provided exceptional customer service! They went above and beyond to help me locate a shop and find the item I needed, even while the store was being staged. They worked diligently and remained patient and helpful throughout the process. Anthony was especially outstanding. When the original item was unavailable, he took the time to find an excellent replacement that met my needs. His attentiveness, professionalism, and willingness to help made a potentially frustrating situation incredibly easy. I truly appreciate the entire team’s effort and especially Anthony’s excellent service. They demonstrated what great customer service should look like. Thank you for going above and beyond!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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