Hertz Car Rental - Marco Island - Jw Marriott Beach Resort
Car RentalHours:
400 S Collier Blvd, Marco Island FL 34145 Hours
About Hertz Car Rental - Marco Island - Jw Marriott Beach Resort
The Hertz Car Rental at the Marco Island JW Marriott Beach Resort offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. The rental desk is located inside the hotel. Customer experiences at this location vary. Some guests report exceptional customer service, with one noting an agent fixed a significant billing error quickly and efficiently, making the process easy. Another guest appreciated the agent's help in securing a specific sports car for a road trip, describing the service as excellent every step of the way. However, other reviews highlight several problems. There are no signs indicating where to go. Vehicles, including Teslas, have been received with issues such as exterior scratches, a passenger mirror that fell off from small road bumps, and an incomplete battery charge. One customer was billed for a full electric charge despite returning the car only partially charged, after specifically declining that fee. One reviewer noted their rental car was in worse shape than a vehicle from a different rental company.
Most Recent Reviews
February 2026
Before arrival, I called the Hertz drop off location twice on separate days for assistance and no one returned my call either time. When I arrived the attendant at the Hertz desk in the hotel didn’t want to help with my question.
February 2026
Mark was great - he looked after me twice during the week...made my stay better ! Thx Mark, see you next time Im in Marco Island
November 2024
Please mention that you are located inside J W Marriott.. the 24 hr sign is placed right next to a wall
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