West Melbourne Ace Hardware is a locally owned and operated store committed to being "the Helpful Place." It offers personal service, quality products, and a convenient shopping experience from local experts. Customers report excellent customer service, with store clerks meeting them at the door and escorting them through the store to find all their hardware needs, allowing for a very quick visit. The store layout is helpful for finding items. Staff are experienced and go out of their way to solve problems, even when other stores cannot, with specific praise for the knowledgeable paint department. Employees are kind and provide assistance like loading heavy bags. During very busy times, such as before a hurricane, service can slow down, but the helpful service encourages loyalty and return visits.
So very helpful and friendly service. My tax exempt school's performance appreciates the support!
October 2025
Every one know that ace costumer service is the Best
October 2024
I walked all over the big box store, looking for a hook blade for my utility knife. They had regular blades in several locations. Employees didn't even know what it was. I should have just started at Ace. Helpful employee and well arranged store.
