Presidents' Day sale and no staff?! The one guy working in plumbing called off, no other reps could assist with specific plumbing questions, and all the managers are in a meeting. Obviously you lost a sale on a new bathroom vanity & toilet plus a customer. Ironically your customer service is in the toilet!
January 2023
5 employees in customer service and they are calling customers every 15 minutes! I have never seen such a SLOW customer service in my live, this is insane. I’m about to throw my return in the trash and go home.
September 2022
I bought a dishwasher from them and we were pleased with the salesperson and the transactionWhat we are not happy with is their management of installation servicesIt will take almost one month from the time we bought the product to when it is to be installedI think this is unacceptable and our presurer to them for help... read full comment
