Metro by T-Mobile at 698 N Wickham Rd offers great prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers have noted improvements in service with new management and expressed satisfaction with the friendly and knowledgeable staff. Employees like Brenda and MJ have been highlighted for their assistance in finding the best rates and deals. Many customers have appreciated the patience and kindness shown by the team, making their experience enjoyable. Overall, this location is praised for its helpful service and a welcoming atmosphere, making it a recommended choice for mobile needs.
Eric customer service rep was Amazing service also super helpful. Explain the problem thoroughly to me and was very kind. Highly recommend. 698 North Wickham Rd.
September 2025
This is the only store that answers! Eric is very helpful and knowledgeable
August 2025
This was my third time at this location of MetroPCS. Each time I was greeted with a smile by Erik. He really has great product knowledge and provides excellent service. Thanks Erik!
