They say they have a new computer system. I have heard the same thing in LA and Nashville, and it takes extra long to get out of the garage because the checkout is so slow. Specifically at the BNA location, they have a bottom gaurd that comes up. I saw someone hit it when the arm went up, and the guard told him to go.
November 2023
Great experience with National (as usual), customer service was wonderful, I was upgraded at no cost and the vehicle was perfect for my needs. I have used National for over 30 years and have no intention of ever changing to another provider.
November 2023
Ariel, Johnny, Bob, Brandon, Mike, Dawn, Stephen, Yumi, Allen, Jeff, Ally, Nicole and Shy consistently provide outstanding customer service each and every week