Go anywhere but here! Condescending, unprofessional, and inconsistent. Don't bother with an appointment, a tire rotation took 2 hours! Although later explained the "courtesy " wash was to blame.
September 2023
The service at this location has been the worst I have ever experienced with Toyota. They don't communicate well. the phone never gets answered, they don't responded to emails, and the technician who is working on your car can never be found when you do get through on a phone call. Will not be returning to this service... read full comment
January 2023
Worst after sale customer service ever! Definitely recommend other more courteous dealers like Mike Eardman or other places in Orlando, when I call for appointments they always push it 2 or 3 weeks (while being Uncourteous) while other places have been accommodating. Be cautious when doing business with them.
