The AT&T Store in Merritt Island, Florida offers a wide range of products and services to keep customers connected. They provide phones, tablets, smartwatches, and other connected devices from top brands. Customers can choose from flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G access. The staff at the Merritt Island location is consistently praised for their exceptional customer service. Employees like Iain, Jonathan, and Daniel go above and beyond to understand each customer's unique needs and ensure a smooth, positive experience. They are described as professional, knowledgeable, and compassionate, taking the time to address concerns and provide the best solutions. One customer was initially hesitant about staying with AT&T, but after meeting with Iain, they were convinced to continue their service due to the outstanding assistance. Another customer had a frustrating experience with AT&T's call center, but the Merritt Island team, led by Jonathan, was able to resolve the issues and provide exceptional service. Overall, the AT&T Store in Merritt Island is commended for its upfront, personable staff who listen to customers' needs and go the extra mile to deliver satisfaction. Customers leave feeling grateful for the time and care provided by the Merritt Island team.
The A in AT&T Stands for American. Never had complaints. Been coming to this store since 2007 .
June 2025
Daniel and the staff at this location took the time to help me with my account and to understand the needs I have related to my family and business. I have a lot of lines and services with ATT and it was definitely a lot of work to make certain I was given the best service. I really appreciate them taking the time to help.
June 2025
Upfront and professional staff. Listened to the reason why I needed their assistance and there seemed to be no rush or quick fix answer for a solution. Definitely personable and professional. Very satisfied with the service I received.