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“Switched from a different provider and received a new phone without a SIM card. Theresa at the cricket store was phenomenal. She was able to get my phone working without any problem. It was amazing how she can multi-task between helping me, other customers and answering the phone...I left being a very happy customer.... Thanks so much Theresa!!”
“Today was a great experience at this location. Angel was great. And he even found a gift card for my current promotion. I can't say enough great things about him.”
“Harlan is the most wonderful representative of the Metro by T-Mobile Store. Yesterday afternoon, my Home Healthcare Nurse, Sefi, paid my overdue phone bill with her credit card, and she called and spoke to Harlan to verify that payment was done. Harlan remembered me when she gave him my name. Harlan helped Sefi to verify payment and told her that I could use my phone right away. I have 3 very special people to thank - Sefi, Harlan and my God Almighty. You all 3 rock.”
“Bought two phones and an Apple Watch. Can't say enough about Houston and Austin. Both were friendly, helpful, informative and extremely customer oriented, providing the best and most professional service possible”
Mobile Phones
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“As other reviews have said, the customer service here is phenomenal. I worked with Jorge and he helped me for well over an hour with a phone upgrade and some other account issues and was very attentive and patient and took extra time and care to assist me and answer my questions. He truly wanted me to have a good experience and went above and beyond to provide great service. Everyone here seemed really friendly and I would definitely recommend this location for any AT&T services you need. Thanks for the great experience!”