The Verizon store in Merritt Island provides a convenient location for customers seeking the latest mobile devices, 5G home internet, or business services. Customers can visit the store in person or use online options to schedule appointments, place orders, and choose from various pick-up or delivery options, including free two-day shipping and same-day delivery where available. Reviews highlight the store's friendly and helpful staff, with particular praise for staff members who demonstrate knowledge and genuine care. Customers express appreciation for the attentive service, whether it’s for phone repairs, such as replacing SIM cards or troubleshooting signal issues, or for purchasing new devices. Even when items are out of stock, staff go the extra mile by ordering products online and shipping them directly to customers. The overall experience is described as positive, with staff being courteous, helpful, and making efforts to meet customer needs. The store aims to provide a welcoming environment and reliable service for all mobile, internet, and business requirements.
If you are going to buy a phone, ask for Michael he is the best!
June 2025
New customer/phone set up. Associate, John Parker, was awesome. Great customer service. Thanks!
June 2025
I ran to Verizon this week because I did something to my new phone that rendered it unusable. I was in a panic. The team at this Verizon location was great, especially Avi, who patiently worked his way to the solution that got me back up and running. Thanks so much!!
