Apple Lincoln Road is a busy store located on Lincoln Road in Miami Beach, surrounded by restaurants and shops. It is popular with both tourists and locals, especially those with Apple devices. The staff are generally knowledgeable, friendly, and helpful, with employees and managers making efforts to assist customers thoroughly. Many reviews highlight exceptional customer care, such as helping with product choices, explaining iPhone features, and providing support for repairs or device issues. One customer praised a staff member for going above and beyond in handling a stressful situation involving a broken phone. However, some reviews mention that the store can be overwhelmed, leading to long waits and less friendly service at times. Despite this, the staff are willing to assist regardless of language barriers. Overall, Apple Lincoln Road is a busy, well-supported Apple store with helpful employees, though it can experience long waits during peak times.
Great customer care! We were served by Anna T., and I have to say she was wonderful—a lovely person. She not only helped us choose the right product but also explained all the iPhone features, including Apple Intelligence
November 2025
I have been at this location many times, the place is located in the pupolar Lincoln road miami beach next to many restaurants and stores,the place is always super packed with turist and locals ,if you have an Apple device this is great store with good knowledgeable staff support.
October 2025
Nice Apple Store in Sobe. Friendly staff and convenient location!
