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“Amazing absolutely stellar service and assistance. Never had a bank I actually liked before now. Jovia has been an absolute pleasure to deal with in every way shape and form. Pamela at the branch that assisted me with my most recent transaction was awesome and helpful beyond words.”
“Friendly staff. Estefany was very helpful and attentive assisting me with the setup of my business account. I will be using this location for all my banking needs”
“During my 18 years in New York, no bank has impressed me as much as this one. From the moment I walked in, the teller’s warm greeting and efficient service made the entire transaction seamless and stress-free. What truly stood out was the branch manager’s personal touch—ensuring everything was handled smoothly and thanking me for my business. The speed, professionalism, and customer-first attitude were unmatched, leaving me genuinely impressed and valued as a client.”
“I’ve had a savings account with capital one back for 18 years. I love how inaccessible my money is because then I don’t spend it. It took an hour and 20 minutes for me to get a bankers check and $1,000 cash.
Your money is safe here!!!! Because you won’t be able to access it!!!”
“I first met Ahmad last year when I opened a business account, and I was immediately impressed by his professionalism and exceptional customer service.
Before coming to this branch, I had gone to TD Bank and waited nearly an hour, only to have my application denied because of a document issue, my last name. When I explained my situation to Ahmad, he took the time to listen and informed me that there was an alternative document I could use to open the account. His knowledge, patience, and willingness to help made all the difference.
Not only was the process quick and efficient, but everyone at this branch was friendly, welcoming, and helpful. I continue to visit this location for my notary needs because of the outstanding service I consistently receive.
Today, Ahmad went above and beyond once again by helping my parents open their accounts. He carefully reviewed our documents, helped us navigate potential issues, and found solutions that I genuinely believe many other banks would not have taken the time to explore. I am convinced that if we had gone elsewhere, my parents' applications would have been denied.
I am writing this review to recognize Ahmad for his excellent service, dedication, and genuine kindness. Employees like him are rare, and he is truly an asset to the bank. Thank you, Ahmed, for always going the extra mile and treating your customers with such care and respect.”
“I’ve been banking with this bank for years when I walk through the doors the staff always greets me by my name, an the service is fast quick and easy for me I have not one bad complaint or review!”
“Before I came in I scheduled an appointment online. Upon coming in the check-in process was fairly easy. It took about 15 minutes before I was called and I was out within 20 minutes. I was helped by Bianca and I went in to get a new debit card printed. She answered any questions I had and was professional.”
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“Ben Tanner was amazing, he helped me get the funds I needed in just a few hours. His staff and he worked til 8pm to help me get the paperwork completed. They went above and beyond the call of duty.”