Carillon Miami Wellness Resort offers a spa experience that has seen mixed feedback from guests. While some have reported poor service, including cancelled appointments and unavailability of staff, others have had incredible experiences. Facilities may have issues, with some mentioning broken equipment and temperature problems in the sauna. However, the resort has received praise for its friendly and professional staff, with guests specifically thanking team members like Mohammed and Gisella for their outstanding service. The massages, such as the Swedish massage by Gisella, have been described as exceptional, with one guest calling it the best they've ever had. The resort's location is a highlight, complemented by comfy and well-equipped rooms that offer stunning views. Guests have enjoyed the main pool and its delicious poolside lunches, as well as the quiet, adults-only pool on the 4th floor, which features comfortable sunbeds. Beach service has been noted to be excellent, providing an ideal setting for relaxation. The staff across the resort are described as professional, and the overall experience is often seamless. Nearby amenities like a grocery store and dining options enhance the convenience. Although some guests found the spa services lacking in previous visits, many are eager to try them in the future. Overall, Carillon Miami Wellness Resort has made a positive impression on many guests, making their stays memorable.
Facade of “wellness” with no substance. Just using the catchy word to sell rooms. There is nothing luxury or healthy about this place. Spa is a joke, but gym is nice!
December 2025
I've been calling since this weekend.And this week, nobody answers the phone.I leave a message, nobody calls me back, been trying to reach the spa! How do you make business of you don't take appointments???
December 2025
Simply a wonderful hotel with huge, bright rooms and excellent service. A magnificent, clean beach with excellent service. Full breakfasts for every taste. But what impressed me most was the gym, which was simply huge for a hotel.
