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Open 24 hours
1035 NE 125th St #200, North Miami
Internet Service Providers
“Working with Ip Fone was a wonderful experience. We had a wonderful team to execute our project. The project Manager Manual was pleasant and helpful, she answered our questions without any complications and made signing up stress free. Our Technician Roshbel was extremely knowledgeable and polite. He showed up on time, explained why he was here, asked permission, presented the material to us so we could understand, he was tidy, extremely pleasant to have around. We are happy customers.”
“They are very attentive and responsible. In 4 years of service we only had 1 problem d3 major breakdown and it was resolved within the agreed parameters. I recommend them”
“Great experience, Robert, kevin, and Ivan all help in the process to switch phones and provide a lot of info on better plans. Took a lot of time and great care of us.”
“Best T movil office. I have a trouble to reset my phone, also I was deleted one of my work app but Danny was a great help, he resetmy phone and my app from work is good know for 0 charge.. So recommend this office !!”
“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”
“Rodolfo was an incredible support! Don’t skip this store, he is the best and so patient. He helped me switch from Xfinity with his extensive knowledge of what would work best for my family and I. I got a hell of a deal, internet, and new phones for what I was already paying with the competitor. BEST SERVICE.”
“Amazing experience at this store! Roger was working so hard on my phone and no matter who he called it seemed we reached a dead end. Clara came over and her and Roger worked as a team and in 10 minutes had my new phone working after 4 days of it not having the capability!!!”
“I was in the store doing an upgrade and Yulber's attention, kindness and education was excellent, thank you very much for the service, I will be back soon for more and of course I will recommend the store and the mobile expert with my friends and family!”
9:30AM - 8:30PM
3003 A Johnson St, Hollywood
Internet Service Providers
“Excellent service we bought a new line the service was wonderful additionally I brought a phone to fix everything it was excellent ? congratulations I was happy with the service provided very good advice”
“They treated me very well, they helped me with everything from the transfer to transferring everything to my cell phone. Thank you and I will always do everything there with you.”
“Excellent attention and service in this place, they give you everything you need and their manager, Mrs. Jenny, is very professional and efficient. I had a very bad opinion of the company from people who served me previously, but she made me completely change my attitude. I am very grateful”
“Excellent service from Wendy, who helped me with the purchase of my new phone and making several changes to my account, thank you very much for your patience and kindness.”
“I wanted to take a moment to share my exceptional experience with Katy at T-Mobile. From the moment I walked into the store, Katy greeted me with a warm and friendly smile, immediately putting me at ease. Their professionalism and extensive knowledge were evident as they expertly guided me through the process of choosing a new phone and plan.
What stood out most was Katy's patience and willingness to answer all of my questions. They took the time to explain the features of different devices and the benefits of various plans, ensuring I made an informed decision that best suited my needs. At no point did I feel rushed or pressured into making a purchase.
Furthermore, Katy's efficiency and attention to detail made the entire process smooth and hassle-free. They went above and beyond to ensure my phone was set up correctly and that I understood how to use all its features before I left the store.
Overall, my experience with Katy was outstanding, and I cannot thank them enough for their exceptional service. T-Mobile is fortunate to have such a dedicated and customer-focused employee. I will definitely be recommending T-Mobile to friends and family based on this positive experience.
Thank you, Katy, for your excellent service!
Best regards,
Wendy”
“This is worst T-Mobile in town! the staff overlook you and are not knowledgeable about promotions or next steps if you have a problem with your phone or service. My 75 year old mother asked if their was anything they could do about her being locked out her phone and one of the sales techs was talking loud and being belligerent by saying, "If I knew what to do about that I must know all your personal business." All he had to do was to say he couldn't do anything for her or did not know what to do. I had a bad experience there myself. The staff there is prejudice against black customers and the management is unprofessional.”
“The manager, Luis C. cares about the kids and community. He graciously and without hesitation donated Solar Eclipse Viewing glasses to my classroom so that the students could experience the upcoming phenomenon. He was helping another customer, but made sure to acknowledge me as I waited. Anyone wanting great service should go to this location.”
“Valery saved the day!!! After a few chats and phone calls to fix the issues I was experiencing (not getting calls & emails) I finally stopped at my neighborhood T-Mobile store. I walked in to a friendly face who quickly resolved my issues in less than two minutes! After spending countless hours, all it took was walking in and having Valery fix it! Huge shout out to her!”
“I visited this store with many issues on my phone, and was so fortunate to have Geovanny help me. He really is knowledgeable and so happy to help me solve my problems. I highly recommend this location, and Geovanny specially.”
10AM - 7:30PM
6964 Pembroke Rd, Pembroke Pines
Internet Service Providers
“i was looking to switch my service from metro for a while, went to this store asking some question ended up switching all my lines from metro and got 4 free Samsung galaxy. I was really surprised that i only paid first month of service and taxes. wasn't charged any hidden fees. and guy there helped me transfer all my data for all phones. he was really patient and knowledgeable.Thank you for the great service. i will recommend this place for everyone who is looking to get a phone and plan. do visit this store. 10/10 for everything.”
“Due to past experiences I hate when I have to go into a tmobile store. That has all changed due to my experience yesterday with Noemi at this store. The service she and her coworkers AB and Mark I believe was beyond great customer service.
When I have to go back to the store, this is 100% the one I will return to!”
“I want to express my sincere gratitude for the excellent service I received from Tamara Ochoa in T Mobile customer service. From the first moment, he demonstrated a professional and friendly attitude, ensuring that all my questions and concerns were addressed with patience and clarity.
What really stood out in his attention was his in-depth knowledge of the company's products and services, which helped me make informed decisions appropriate for my needs. Additionally, Tamara was very proactive in offering me solutions and alternatives that I didn't even know were available.
In summary, I am very satisfied as a corporate client with the service received and I want to congratulate Tamara for her exceptional performance. I recommend this T Mobile agency to anyone looking for high quality customer service.”
“Joanna is the best, she made my experience the best. I was from another carrier and switched based on her recommendations. God tier support. If you go ask for Joanna!”
“I dropped my Samsung Note 5 and a crack appeared on the LCD digitizer across the top part of the screen. After the drop, the screen was unresponsive and bled pink and purple until it blacked out completely by the end of the day.”
“⭐⭐⭐⭐⭐
I recently switched from Verizon to T-Mobile with my family, and Cedric made the entire process seamless and stress-free. He was incredibly helpful, patient, and knowledgeable. Cedric went above and beyond to ensure we had the best experience possible and made the switch totally worth it. Big shout out to Cedric for his amazing assistance! Highly recommend!”
“Excellent service. There is incredible attention and they also help you find solutions when you don't have an answer. Also the girl who is there always takes good care of him. Nuri or something like that is called. Recommended.”
“I truly love the service that I received from the store manager and Teila. They helped me setting up my new phone and created a new apple account for me, made sure all my contacts and pictures. I highly recommend this store for their customer service”
Open 24 hours
36 NE 2nd Street STE 400, Miami
Internet Service Providers
“Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!”
“These guys all deserve a raise!!!! Carlos was an amazing person. He helped me get transfered from my old carrier, (note: transfering from my old carrier was a living hell) but he was very patient and did what ever he needed to do in order to help. Finally and after almost 2 and half hours...everything was successfully done. I'm so glad I met these smart, decent and very committed young guys at this Verizon store.”
“Yesterday a girl named Mayra helped me, if I remember correctly. Is incredible. He has an impressive gift for sales and a charisma that is contagious. If you go to this T-Mobile, I recommend that you look for it, you will not regret it.”
“I went to this location today and I wish I remembered the associates name that helped me. I bought a Razr 2023 and had a couples lines ported over. Was nice guy and very helpful. The location was clean and everyone was professional.”
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“I live in the city but was out here in Miami Lakes and I’m glad I stopped what would normally take hours took an hour and I worked with knowledgeable, helpful and a fast staff. New phone ? woo hoo”