Cell Phone Stores in Miami Lakes, FL

“I came to this Cricket Wireless store because I was having an issue, and the store manager, Alaney
, went above and beyond to satisfy my needs. She helped me with everything I needed and was excellent throughout the entire experience. She truly listened to me and looked for every possible way to help. She is great, and I totally recommend her.”

“I can’t say enough great things about Chris and the experience I had working with him at AT&T. Transferring phone service can usually be stressful, especially when you’re moving multiple lines, but Chris made the entire process smooth, easy, and actually enjoyable. He helped me transfer 7 lines from Verizon to AT&T, and from start to finish, he handled everything with professionalism and patience.

Chris took the time to thoroughly explain all of our options, plans, pricing, promotions, and what would make the most sense for our situation. He didn’t rush the process or try to upsell unnecessary features. Instead, he focused on what was best for us and made sure we were getting the best value possible. That level of honesty and transparency is rare.

Managing 7 lines is no small task, but Chris stayed organized and on top of every detail. He ensured all numbers transferred correctly, devices were set up properly, and that each line was activated without issues. Whenever we had questions (and we had a lot), he answered them clearly and confidently. His knowledge of the products, plans, and transfer process was impressive.

What really stood out was his customer service. Chris treated us with respect, made us feel valued, and followed up to make sure everything was working perfectly after the switch. That kind of dedication shows he truly cares about his customers and takes pride in being a great manager.

If you’re thinking about switching to AT&T or need help with multiple lines, I highly recommend asking for Chris. He made what could have been a complicated transition completely stress-free. Excellent service, excellent communication, and an overall outstanding experience.

Thank you, Chris! ?”

“Variedad en equipos, accesorios... la atención del personal, increíble! Y muy buenos precios!! 100 % recomendados!! Variety of equipment, accessories ... the attention of the staff, incredible! And very good prices !! 100% recommended!!”

“Pablo was wonderful and patient with my husband and I, he treated us with kindness and respect and recommended products that were best for our family. I look forward to getting more devices with him in the future!”

“I had a great experience working with J. He was excellent—patient, knowledgeable, and genuinely empathetic throughout the entire process. My dad’s phone had broken, and J went above and beyond to help us navigate the situation. He took the time to clearly explain everything in a way that made it easy for my dad to understand, which meant a lot.

J truly stood out for his professionalism and care. While I wish the rest of the team had provided a similar level of service, J’s support made a significant difference. He is exceptional at what he does, and it shows.”

“I live in the city but was out here in Miami Lakes and I’m glad I stopped what would normally take hours took an hour and I worked with knowledgeable, helpful and a fast staff. New phone ? woo hoo”