“Their customer service was truly next level — the kind you hear about at places known for world-class service. They treated my situation with urgency, professionalism, and genuine care. I came in during a really stressful moment and they both went above and beyond to make sure everything was handled quickly and correctly.
They didn’t just solve my issue...they made me feel taken care of the entire time. It honestly felt like the Ritz-Carlton of customer service mixed with that famously friendly Chick-fil-A level of attentiveness.
Wayne and Kris and Lios turned what could have been a frustrating experience into an outstanding one. Huge thank you to all of them for the patience, professionalism, and for going the extra mile when it really mattered. Verizon is lucky to have a team like this.”
“Vane was awesome!! She took her time in explaining step by step every question I threw her way.
She is really manager material I would really recommend this store and send clients her way.”
“Franz and Jalisa provided excellent customer service while helping get my business account lines back up and running after switching from another carrier. They were knowledgeable, patient, and resolved all the issues across every line in a timely manner. Their support made the transition smooth and stress-free. Highly appreciated and highly recommended.”
“My mom broke her phone. I needed an inexpensive replacement. I went to two other locations that had no reasonable options and didn't care if we had one. Then I found this location. We were greeted by Jacob with no wait time. I explained what we needed and he took us right to an affordable phone. He helped set it up as I had to piece the old together to get it working. He was helpful, patient and so kind. This will be my go to location from now on !! Thank you, mom's happy ☺️”