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9:30AM - 7PM
995 NE 135th St, North Miami
Mobile Phones
“AT&T I don't like them, I love them. Chris a representative is amazing, unbelievable courteous give him 50 stars. This is the best store on the planet. He helped me in setting up my phone; showed me how to use it and gave me me best price for my budget.”
“I had an amazing experience at Total Wireless on 14704 N.E. 6th Ave! Slick and the entire team were absolutely incredible professional, patient, and genuinely helpful from start to finish. They made everything easy to understand and took their time to make sure I got exactly what I needed.
The customer service was top-tier, and you can tell they truly care about their customers. The vibe in the store was welcoming, and the whole team worked together so smoothly.”
“Anything you need done they’ve got it for you, a good business that will help and cover with any need of which you ask. Whether if it’s fixing your laptop, phone, tablet, they’ve got it here for you. They also have screen protectors for phones also cases, and chargers. anything that your dealing with device wise they got it covered for you, things get fixed to you as quick as possible. They also buy iPhones for instant cash, phones plans to your phone, just a variety of things that this business has that will have any issues you are dealing with it will have you covered .”
“I came from Metro by T-Mobile with my iPhone 16 Pro Max and from $65 I will pay only 1/2 with $10 to call Haiti and Disney. I'm so happy so so so happy. I recommend it!”
“I want to highly recommend your sales representative, Albert at your store. He’s very knowledgeable, helpful and went above and beyond to assist me in getting my new IPhone and trading in my old IPhone SE. He’s great!!!”
“I have tmobile seevice.
And Stop today at 12 for help setting up my iPhone..........the guy at the store was alone ....no one in the store........I told him to help....when he asked where I bought the phone I told him at apple store........
HE SAID TO ME TO GO BACK TO THE APPLE STORE FOR THEM TO HELP ME SER UP THE PHONE
........WE HAVE 4 LINES FOR OVER 7 YEARS...!!!
this is unheard off.....
Please.....he would not even instruct me in how to get back my information on the old phone.........
Fire him!!!!!”
9:30AM - 7PM
994 NE 135th St, North Miami
Mobile Phones
“I had an excellent experience at this phone repair store. The staff was incredibly skilled and efficient in fixing my phone. Special thanks to Adriana for her exceptional customer service – her expertise and friendly demeanor made the process smooth and enjoyable. I highly recommend this store for any phone repair needs.”
“Best repair phone shop in the biz , goes above and beyond for everyone !!!!!. I seen some rude customers in here while I’m waiting in line and he just has to take it. Poor guy”
“Great store! Customer service was phenomenal. 100% recommend coming here as opposed to anywhere else. I had gone through 2 other stores until I came here & all my issues were resolved. Ask for ZINO. He's the best metro pcs employee I've ever had the pleasure of working with. THANK YOU ZINO! I appreciate you & am glad we were able to resolve everything.”
“I had an amazing experience at Metro by T-Mobile thanks to Marie and Mimi. They were super helpful, patient, and friendly the whole time. They explained everything clearly, made sure I understood my options, and really went above and beyond to make sure I left happy. It’s rare to find customer service this good—Marie and Mimi truly made the process easy and stress-free. Highly recommend visiting them if you need help!”
“I went to the store because my phone wasn't working , no Internet, no signal , no calls , and this young lady helped me , always whit a smiling face and solved my problem. Go to this store if you have any issues, they'll help you for sure . Thanks for your help Danila.”
“Jonathan (Store manager) went the extra mile in providing service to my mother with her cell phone technical issues. Much appreciated! Courteous, professional service at the store. Highly recommended. Thanks a lot once again.”
“My number was off for just one month I went to a different store trying to retrieve my number they said that was impossible because it was cancelled, it's up until I went to that store the young guy Samuel actually help me get that same number, he called whoever and was really patient with the situation, that's definitely gonna be my spot from now on”
“After a lot of Metro stores, I came to this one with my friend..she needed a new celll phone and thank God Arthur was here...knowledgeable, kind, professional, funny, the best....!!!”
“Amazing experience at Verizon thanks to Juan and Carlos. From the moment we walked in, Carlos greeted us right away and made us feel very welcome. After having a bad experience at AT&T, Juan and Carlos truly turned things around for us. They provided excellent customer service, were patient, knowledgeable, and made sure we got exactly what we needed. We’re very happy to say we left with our new phones and a great overall experience. Huge shoutout to both of them, and wishing Carlos nothing but success in his new job. Thank you Juan and Carlos for making this such a positive experience!”
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“I had such an amazing experience here and I genuinely felt like I had to leave a review because the customer service I received from Michelle and Larry was beyond outstanding. From the moment I walked in, they both made me feel welcomed, comfortable, and actually cared about helping me instead of just rushing me in and out like most places do nowadays. You can immediately tell when people truly enjoy what they do, and that’s exactly the kind of energy they brought.
I came in stressed out because my phone was having serious issues, and I honestly thought I might have to replace it completely. Michelle took the time to listen carefully to everything that was going on with my phone and explained things to me in a way that was easy to understand without making me feel confused or overwhelmed. Larry was also incredibly patient and knowledgeable, and together they worked quickly but carefully to get my phone repaired. When I got it back, it honestly looked and worked better than I expected. Everything was fixed perfectly, my phone runs smoothly again, and they made the whole process feel effortless.
What really stood out to me though was how much they went above and beyond even after the repair was done. Michelle helped me pick out a phone case and actually took the time to show me different options instead of just trying to sell me the most expensive thing in the store. She listened to what I liked, what I needed for protection, and what matched my style. Larry also gave helpful recommendations and made sure I left with something I was genuinely happy with. It felt more like getting help from friends than dealing with employees at a store.
It’s honestly rare these days to find customer service this genuine, kind, and professional all at the same time. Michelle and Larry both deserve recognition for how hard they work and how well they treat customers. They completely turned a stressful situation into a positive experience, and because of them I’ll absolutely be coming back here for anything I need in the future. If you need your phone repaired or need help finding accessories, I highly recommend coming here and asking for Michelle and Larry. They are truly amazing people who care about their customers and take pride in doing quality work. Thank you both again for all your help — I seriously appreciate everything you did for me!”