The local Advance Auto Parts at 11705 NW 7th Ave in Miami offers automotive aftermarket products, free store services, and same day options. It provides leading brands including FRAM fluids and oil filters, Carquest parts, and DieHard batteries. Most locations offer free battery testing, free battery and wiper installation with purchase, free engine code scanning, free starter and alternator testing, and free battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program. Customer experiences vary. Some report phenomenal and amazing customer service, describing staff as very patient, understanding, and helpful. One associate displayed impressive observation skills, professionalism, and engineering knowledge to solve a problem, earning high praise for being a true pro. Staff are also described as friendly and helpful, with workers offering to install wipers. However, other reviews note issues. Some feel the place has lost a lot in customer service and knowledge. Problems include receiving the wrong part from an online order and then not being able to return it for a replacement. There are also frustrations with online purchase guarantees, such as promised 30-minute pickups not being ready, leading to panic when a car has a dead battery and the store is closing. Additionally, some customers express dismay at the high cost of parts like windshield wipers, comparing prices unfavorably to past years and personal budgets.
Went to get my battery replaced, James D. Was really nice and helpful
October 2024
Very pleasant service, very fast. I definitely will come here again I recommend it for anyone
August 2024
I needed to change the bulb on one of my headlights and the Assistant Manager, Michael was super nice and helped me understand which bulb I needed and even helped me to change it as I was having a hard time doing it myself. I recommend this place because of this gentleman that was so nice and provided great service.
