The local Advance Auto Parts at 11705 NW 7th Ave in Miami offers automotive aftermarket products, free store services, and same day options. It provides leading brands including FRAM fluids and oil filters, Carquest parts, and DieHard batteries. Most locations offer free battery testing, free battery and wiper installation with purchase, free engine code scanning, free starter and alternator testing, and free battery and oil recycling. Customers can save by signing up for the Speed Perks loyalty program. Customer experiences vary. Some report phenomenal and amazing customer service, describing staff as very patient, understanding, and helpful. One associate displayed impressive observation skills, professionalism, and engineering knowledge to solve a problem, earning high praise for being a true pro. Staff are also described as friendly and helpful, with workers offering to install wipers. However, other reviews note issues. Some feel the place has lost a lot in customer service and knowledge. Problems include receiving the wrong part from an online order and then not being able to return it for a replacement. There are also frustrations with online purchase guarantees, such as promised 30-minute pickups not being ready, leading to panic when a car has a dead battery and the store is closing. Additionally, some customers express dismay at the high cost of parts like windshield wipers, comparing prices unfavorably to past years and personal budgets.
I just went to this advanced auto parts and was helped by a lady named Grey, she helped me get what I needed and went above and beyond. I wish there were more people like her in this world. Thank you for great customer service.
March 2026
I like the store look good and the costumer service is the best
August 2025
The customer service at this location turned out to be awesome. To be honest, at first, I didn't think it would be, but Kenny took good care of us replacing my brother's dead car battery. Kenny was patient and professional. Would definitely recommend this location.
