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“Ms Carolina handled my new policy today. She was on task, very bright, very knowledgeable and was professional in her demeanor. She was able to help me in a very quick, precise manner. I appreciate her and congratulate her on her expertise. Enjoy your day.”
“Mariana's service and attention were excellent. From the very first contact, she explained everything to me. She was very efficient in handling my request and always answered my questions. Excellent treatment and service. Congratulations!”
“I have been a SF customer for many years and the times that I have had to seek assistance from Patricia Frank have been exceptional. Her prompt attention to my concerns, effectiveness, and professionalism truly gives me peace of mind. Ms. Frank is not only knowledgeable, but she also has a great sense of urgency and diligence. Highly recommend working with her.”
“Ley was amazing to work with! She helped us find and secure homeowners insurance for our first home and made the whole process easy. She was kind, informative, and truly a pleasure to work with. Highly recommend!”
“I just had the MOST awesome and efficient help from Daphne! She is amazingly polite and upbeat and went completely above and beyond to help me with my concerns as well as to come up with great solutions.
Jim Diaz State Farm always has the BEST agents! I’ve been with them for years and highly recommend their services!”
“Marlene was the best! She came in with a wonderful number that satisfied me to the point where I’m moving all my vehicles over. No complaints here hands-down the best to work with.”
“I transferred my car insurance ( 4 vehicles) and now my home owners. The agent I have been working with has worked very hard to get me the best rates and saved me a lot of money. Thank you”
“Ms. Marta is the best, she took her time explaining and finding the best insurance coverage for me. I recommend she be promoted to Manager A.S.A.P. Thank you Mrs. Marta!!!!!!”
“De La Cruz Insurance Group, Inc. handles our home and car insurance professionally for us. They are very knowledgeable and very attentive. We recommend them to our family and all of our friends.”
“Hello, I went to look for help in this place that was recommended to me and Nayibis helped me, he was super friendly and fast throughout the process, thank you very much ?”
“Excellent customer service. Christina is my agent. Very knowledgeable, took her time explaining everything making sure I understood and got the best policy for me.”
“My friend Rene Gutierrez and the State Farm family, thank you so much for being there for our family every day, giving us security and confidence. Excellent team!”
“I did my car insurance and life insurance with Jennifer Rodz at State Farm in a Miami. Great customer service and great rates! She was available every time I had a question and really made sure I understood the coverages I was getting. Highly recommend her for insurance! - Four years later still going stong! She always gets me the best rates!”
“I renewed my policy with Cristina. She was amazing with her customer service and how caring she is. Thank you Cristina. I will recommend your services to my friends and family.”
“Jessica Sifontes was personally influenced in obtaining my business for both home and auto poly. I was extremely impressed with her professionalism, knowledge and ability to define a specific policy that suits my personal needs. Thank you, Jessica!”
“Congratulations to insurance agent Fidel Márquez!!! For his kindness and patience with me... His explanations were precise and he made me aware of all the possible options for my case. Thanks for your attention!!! And Congratulations again to Fidel... Keep it up!!!!”
“I was very well attended to by Yeni who was super professional and gave me the best treatment in the shortest time. Thank you for your professionalism. I recommend you 100%”
“Magnificent Congratulations for your dedication! Your attention to detail at work makes you more unique. Keep up the good work. You, Mrs. Ennie, and your work have always met expectations and have made a significant contribution to the success of the company. God bless you.”
“The best agent
Thanks Albert nice person excellent agent
Albert help me whit all what I need about of my insurance
Quotes questions and all
Thanks ALBERT”
“Mayra was amazing!! She was so sweet, communicative, and personable. Calling was easy and you get in contact directly with a rep to answer all questions!
State farm made quoting my new bike easy, simple, and left me feeling fully covered.”
“This review is for Ms Belkin Castillo, Office Manager for PJ Pinto State Farm Insurance Agency, Inc
I have been with this agent for many years, for cars, home and business.
Belkin is great, she is quick at getting quotes, she is very proactive and keeps me on time with payments and changes. She does not hesitate to notify me, by email or phone when things slip through my hands. What else could a customer need? She is total Customer Caring, she is very efficient at her job, she is courteous, polite, respectful and easy going, Belkin thank you very much!!!”
“***Update***
My most recent experience with Krystal since summer this year , has been the kind attention to the new developments with citizens on two of our properties. She has gone the extra mile . She is a valuable asset to the team .
Mary ,as well, is highly missed when she is not there to answer with her famous line “ How can I make your day better” . It is all about a positive and helpful attitude which the two ladies possess and for which they need to be recognized.
Previous posting also recognized the kind assistance which Ana Quiroga has provided to my husband while paying our many premiums directly by check at your State Farm Bernie Carr Agency for all of our many insurance coverages over the years. .This recently changed as Jacky Acevedo , Team Leader, kindly assisted us in correcting duplicate payments that had been made during the online account setup . Jacky made it possible for us to have autopay on the homeowners , cars, life insurance,, personal liability and umbrella policies going forward. Meeting discussions were held with Jacky and Ana on the process of how each insurance plays in the coverage process works from homeowners, to rental, and then the umbrella insurance. Understanding policies and ensuring best premiums with so many insurance policies now held by your agency , makes the customer service experience so necessary for the continuous relationship we have enjoyed with your agency for so many years.”
“I have known Yesis Gomez for 20 years and I am so happy for her having her own agency. She is the best, always attentive to her customers needs and she does everything that is needed in order to get the best price for all sorts of insurance needs. Thank you Yesis for always being so nice and attentive.
Sincerely,
Zach”
“A simple word describes Diana and her team Fantastic! I was impressed with her professionalism, took time to explain to me all the details of my new policy and also what coverage was the most cost effective in my situation. I recomend Diana Madero and her team to be your trusted Insurance Agent.
Thanks Diana”
“I recommend everyone to sign up with Allstate with Roxana Soto. Her customer service, in reality people service is second to none. She treats you like family. Knowledgeable, caring and she look for the very best program that fits your needs. I wish that I could give her one thousand stars ⭐️. By the way I am not being paid to say the things that I say. It is the truth. Give her a call. I promise you won’t be disappointed.”
“I had an amazing experience with Joseph Aguilar when I called State Farm. He was incredibly helpful, taking the time to explain my entire coverage in detail. He answered every question I had with patience and made sure I fully understood everything. His professionalism and dedication to customer service were outstanding. I truly appreciate his help and will definitely be recommending him to my family. Thanks again, Joseph!”
“Very professional staff, you tell them your needs and they care about giving you the best options and adequate follow-up. In my case, Yanara Rojas assisted me, and I am more than satisfied with how she assisted me and resolved my needs for good car insurance, I highly recommend her.”
“Called to file a claim, I had the pleasure of speaking Matt Marcus. He was very professional and was able to assist me. He was patient and walked me though the process. Glad to see great customer service it goes a long way. Greeting Deborah Marcus.”
“They provide the our Home Insurance for more than 18 years and recently we take a Auto Insurance too. They are willing to help customers always. I recommended their services.”
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“State Farm has always treated my family well. I typically don’t posts reviews, but made an exception today because of the outstanding service that was provided to me by Regina. She has always treated me more like family than a customer. Quick story - while processing my title transfer for my car I had completely forgotten my proof of insurance. The tag agent was ready to turn me away which meant that I couldn’t finalize the transfer for another 2 weeks. As a last resort, I called Regina and found out that she was out of the country on vacation. I figured that it wasn’t meant to be, only to be pleasantly surprised with a text and an email a minute later from Regina with the proof of insurance that I needed. Needless to say, she saved the day. That is what I call excellent customer service and the reason why I took the time to leave this shining review of Regina. Thank you!!”