Mercedes-Benz of Cutler Bay Body Shop

Auto Parts
Hours: Mercedes-Benz of Cutler Bay Body Shop is a certified collision repair center serving Miami-Dade and Monroe counties. Reviews consistently highlight an outstanding and amazing experience, particularly praising the great customer service. A key associate is frequently noted for being absolutely the best, providing excellent service. This person is described as very kind, personable, friendly, patient, and responsive, always replying with no delay. The service includes consistently following up with clients and keeping them informed and updated throughout the repair process via email and calls. The associate helps navigate insurance options, deductibles, and invoices, setting correct expectations and truly going above and beyond. Repairs are completed promptly and efficiently, with cars sometimes returned before the planned day. Clients report being very pleased and truly happy with the quality of the body work and the amazing services, highly recommending the shop. The overall sentiment is that while accidents are awful, this Mercedes-Benz body shop provides the best part of the experience.

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1. Miami, Florida