Citi is a financial services company offering a variety of products, including digital banking, mortgage products, personal loans, small business banking, credit cards, and investment services through Citi Personal Wealth Management. Deposits and lending are provided by Citibank, N.A., an FDIC member and equal housing lender. The Brickell branch is known for its friendly, professional staff, with employees like Mr. Jonathan M Piombo and Luis demonstrating great knowledge, competence, and integrity. Customers appreciate the attentive service, quick account setup, and helpful advice. However, some clients have experienced difficulty reaching the branch by phone or securing appointments, which can be frustrating. Overall, the branch is highly recommended for its excellent customer service and knowledgeable staff, making it a trusted option for banking needs.
Hello, I would like to reopen my account at Citibank on Brickell Avenue, but I can't reach anyone by phone? How can you help me?
May 2024
Excellent, friendly and very professional attention from Mr. Jonathan M Piombo at Citibank of Brickell. He took all the time to explain and advise on different topics, showing absolute knowledge of everything. Employees like this make a difference and it is a pleasure to interact. Congratulations !
May 2024
I had excellent attention from Elber. Thank you!!!
