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August 2023
worse Citi bank I ever been too ! they skip you and they take hours to assist you . I came to this Citi bank to open a new account and literally was at this location for over 2 hours
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September 2021
This bank sucks. The staff seems to be absolutely clueless as to what's going on. No one is able to help you without having to get someone else on the phone because you're so lost and confused.
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May 2021
Another great customer service experience at this branch in Miami. Banking with Citi over 20 years has been such a pleasure. Love that all the branches are courteous with me as a Black customer and phone service is usually great as well.