“DCFCU, dedicated in professionalism. Great communication and customer care. Highly recommend as always. A special thanks to Brian Zamora, Ernesto, and Criag in financing and the loan department. You are the best...”
“I continue to have the best and most professional experiences with the staff and leadership of Tropical Financial Credit Union. They are smart, forward thinking and have an unusual attention to detail. Count me in now and in the future as a member.”
“Teller Joaquina at DCFCU’s Cutler Branch always makes me feel welcomed and practically like family. She goes above and beyond her job duties to assist me with many of my banking needs each and every time I visit this branch. She is definitely a people person! I’ve observed her interacting with other members & she always demonstrates outstanding interpersonal skills by displaying a warm friendly attitude. Keep up the good work Joaquina!!”
“Love this bank from its workers to it’s atmosphere Everytime I step in it doesn’t get better then that and especially Adrian Ibanez always greets me with the up most respect and integrity Everytime he attends me.”
“I have been coming to this local from 1988 when it was peoples credit union and now it’s we Florida financial when you walk into a nice clean place and good personality I am glad to be a member”
“I’ve bank here many of years. Entire staff is amazing and always ready to assist. To name a few. Claudia the branch manager and Stamina are very pleasant and always make you feel at home.”
“Top of the line service. Summer Loan for $20,000.00 was simple, quick, and easy! At the Kendall Branch, Riley was so professional, knowledgeable, and quick to process the documents! I had the money in my account, just a few minutes later!”
“It was an amazing experience. From the moment I walked in, I felt at ease. Sylvia and Coleen went above and beyond to explain everything to me and made sure I was comfortable every step of the way.”
“Very satisfied with the great customer service at this place! Especially from Juan Carlos Brito, he shows excellent professionalism and knowledge, has a great attitude, is very helpful, and provides a lot of good information!”
9AM - 6PM
2310 SW 27th Ave, Miami
Credit Unions
“I LOVE IT HERE! They are def the credit union you need when financial literacy comes and when you need loans or support! Over 10 years and I haven’t found a better bank since! Great customer service and follow up time”
“I was experiencing some difficulties with my car payment last month and Mrs. Leticia Rodriguez talked to her manager and other departments to help me resolve this matter. In the mean time, she would call me to let me know how the situation was progressing, and guided me to solutions to this problem. She is very nice, understanding, attentive, and efficient.This month, I, unfortunately, had the same problem again and, again, Mrs. Rodriguez kindly helped me resolve the situation. As always, she worked diligently, efficiently, and quickly to resolve my issue. I'm very grateful for the amazing help I received from Mrs. Rodriguez. I recommended her services 100%. Thank you once again, Mrs. Rodriguez.”
“I took out 2 CD's from saving account with Carmen over the phone as I live some distance from Miami. The entire process took less than 20 minutes. The next day, I had problems in down-loading the documents to sign, and after a few phone calls, we found the problem that I didn't click on all needed boxes to auto sign. Great patience and customer service as well as prompt service in returning my calls.”
“Had an excellent experience opening a new account with Miami Postal Credit Union. In particular Mr Bryan Derrick facilitated the entire process and was Easy / Breezy. I highly recommend this MPSCU for you financial needs.”
8AM - 5PM
8900 N Kendall Dr, Miami
Credit Unions
“Heading is incorrect. Should be Lynn Cancer Institute in Boca.I have a very difficult case of metastasized prostate cancer that is proving hard to control. But, I feel confident that Dr Spencer, NP Paige, and their support staff are giving me the best possible most up-to-date relevant treatment. Just as important to me is the personal care they give me as a patient. Every time I interact with them I am treated as if I am family.”
8AM - 5PM
10900 N Kendall Dr #100, Miami
Credit Unions
“Went to the Kendall credit union branch today. We had an appointment with Michelle. She was very professional and efficient. Did an excellent job. Thank you.”
9AM - 6PM
4899 SW 8th St, Miami
Credit Unions
“Great in person customer service care with Chris. Efficient, fast and professional. Deposits transacted, temporary checks and deposit slips provided, all done at lightening speed with a professional and polite attitude. Kudos to Chris an exemplary member service agent.”
“I have been a member of DCFCU for over 30 years, and I have consistently experienced exceptional customer service. I would like to take this opportunity to recognize the outstanding service provided by Mr. Ladarria at your downtown location. Each time I visit the branch, he is always pleasant and goes above and beyond to ensure a positive experience. I wanted to acknowledge his significant contributions to your organization.”
“My experience has been good, always friendly service, willing to help and find a solution... I have been there for about a year, and I love this bank in particular.”
9AM - 6PM
7171 SW 117th Ave, Miami
Credit Unions
“I’ve been banking with Space Coast Credit Union for many years and Alyssa along with the entire team at the SCCU Sunset branch is always incredibly helpful. Couldn’t ask for a better bank, 10/10 service every time I have gone to the Sunset branch.”
8AM - 5PM
6200 SW 73rd St, Miami
Credit Unions
“I'm a proud member of American Airlines Credit Union and would like to express my sincere gratitude and appreciation for the exceptional service I received from Ignacio in the finance department during my recent car purchase.
Ignacio was professional, knowledgeable, and truly went above and beyond to make the process smooth and stress-free. His dedication to helping members is evident, and it made a significant difference in my experience.
I highly recommend that any member considering a purchase, refinancing, or any financial services take the time to work with Ignacio-you will not be disappointed.
Best regards,
Jose Rodriguez”
“No bank nor other CU will treat you like family as AAFCU period. Throughout my life I've had multiple bank accounts or CU's & the best of the best of those just didn't come close to the level of service as AAFCU. They have protected me from scammers by blocking purchases & reimbursed me after being scammed. On the very rare occasion I've ever overdrafted my account, they have refunded me the fee as an extremely gracious gesture because I also deposited cash within the same day. I made the deposit before calling customer service to make the request. It's like this, we know in the airline industry how to conduct ourselves at the highest honor code. There are passengers who are like us & there's some whom are the complete contradiction to us. When you call customer service conduct yourself as the best of the best & they will show you how we are in alignment with each other. I can't believe I hadn't given a review until now. If 10 stars were available they deserve 10 stars 🌟!! I honestly feel valued like family at AAFCU.
I may need to open a secondary account elsewhere only because I need Zelle & it's literally the only thing not offered here. I was told Zelle had some concerning issues that they didn't feel was safe enough for their members. Zelle was my go to preferred app to transfer money until March 2025 when AAFCU discontinued its use.
I highly recommend AAFCU even if necessary to have a secondary account elsewhere for Zelle.
There's supposed to be a way to link outside accounts to your AAFCU account, so I'll be looking into that to make my life easier.
Also BIG advantage you can store other members information in order to send each other money instantly & program nicknames on your own accounts & their's to avoid confusion. This is a huge plus!! You don't have access to each other's accounts, you can only send to each other, you simply link to each other & can help each other out without risk.
AAFCU has a mile long list of pros & nearly zero cons, nothing a big deal. Your debit card may not work on Facebook linked ads, be grateful because Facebook has become insanely scammy. Use a cc in that case.
All in all BRAVO AAFCU for treating us like family instead of merely customers!!!!!!!!”
“(Translated by Google) Open on Saturdays at the Airport. It is the best bank I have ever had. Personal loans. Overdraft protection. (Original) Abre los Sabados en el Aeropuerto. Es el mejor Banco que he tenido. Prestamos personales. Overdraft Protection.”
“A 5 Star review goes to UPFCU. They’re sincerely the greatest credit union for anything. I’m so glad to be part of this tremendous bank who’s always been the only ones in charge of my loans. Just purchased my second vehicle with them and it was done so promptly. Thank you United Police Federal Credit Union for treating me beautifully & being so prestige with me as your member.”
“I would like to express my gratitude to Arlene Williams from the JMH branch. Arlene took a personal interest in my quest to find the funds I needed for a very special family trip. She took the extra care to recommend an option I did not know was available to me. Her taking the time and willingness to find a solution made the difference. Thank you Arlene!”
“They fixed most of the problems finally with the banking app and got more customer service reps in Palm Beach to take calls.
Also a new plus is the ability to get an immediate replacement debit card in branch since USPS lost mine twice.
Make sure to ask for a member ID card if you plan on using a shared branch to make transactions easier. Because they do not give temporary checks make sure to get a direct deposit / ACH letter that has your account number and bank routing number on it for direct deposit and services like PayPal.
A good positive for this credit union, no direct deposit required and no swipe requirements and no minimum balance requirement for basic free checking.
They now have new ATM networks that has unlimited checking withdrawals at Publix, CUliance, Allpoint, (Winn-Dixie, CVS & Walgreens) and MoneyPass (7-Eleven) is also included with basic checking.
Note: SFFCU is Co-op shared branch. The ATM is not a Co-op shared ATM.
Update: The teller at UM Hospital has been discontinued but they do have ATMs on the lower level in the east tower near the cafeteria.”
“The Miami connect credit union provided me excellent customer service, particularly Raul and Janette extremely friendly, kind, professional, courteous. I’ll be back to this credit union branch due to their amazing customer service they provided me thank you. Please recognize Raul and Janette for their wonderful customer service experience they provide provided me.”