Extra Space Storage at 8900 NW 12th St in Miami, FL, offers a variety of storage solutions, including climate-controlled and non-climate-controlled units, drive-up access, and parking spaces. The facility is known for its cleanliness, security, and professional staff, making it a reliable choice for anyone needing storage. Customers appreciate the exceptional customer service, with staff members like Carlos receiving high praise for their friendly and attentive approach. Reviewers have mentioned how easy and quick the rental process is, highlighting the helpfulness of the staff in answering questions and guiding them to the right unit. While the facility is well-maintained, some customers noted the absence of specific features such as a covered unloading zone and an automatic door, which impacted their experience. Despite this, many reviews emphasize the great value for money, with competitive pricing compared to other storage options. Access hours are extended, and the facility has features like electronic gate access and a manager living on-site, contributing to a sense of security for customers. Overall, Extra Space Storage stands out for its commitment to customer satisfaction and a hassle-free storage experience, making it a highly recommended choice in the Miami area.
Everything spectacular, great customer service, we were satisfied with the decision!
More employees like her, please
September 2026
Really nice and smooth rental. I did the reservation on line then when I went to the storage a couple of employees were cordial, professional and kind. Really great customer service.
July 2026
Had a great experience today securing a locker. Iris was really helpful and made sure it was a seamless experience. Thanks!
