Hertz Car Rental - Miami - Northwest 36 Street

Hertz, Car Rental
Hours: Hertz Car Rental in Miami - Doral HLE provides a generally positive rental experience with efficient service. Many customers report great and easy experiences, noting the staff is friendly, helpful, and kind. The process is frequently described as simple and fast, with cars ready promptly. Vehicles are noted to be clean and in good working order. Several reviewers highlight specific employees for exceptional customer service, describing it as beyond five stars for their willingness to assist and make customers feel comfortable. These staff members are commended for being nice, patient in explaining policies, and going out of their way to help. While most feedback is highly positive, one customer reported a negative issue regarding not being allowed to modify a rental by phone or online, finding the required in-person process inconvenient. However, the majority of reviews are from satisfied customers who plan to return and recommend the location, with one even stating they will switch their company's business to Hertz. The location offers a wide vehicle selection for rentals.

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