Hertz Car Rental - Miami - Northwest 36 Street
Hertz,
Car RentalHours:
7930 NW 36th St Ste 2101, Miami FL 33166 Hours
About Hertz Car Rental - Miami - Northwest 36 Street
Hertz Car Rental in Miami - Doral HLE provides a generally positive rental experience with efficient service. Many customers report great and easy experiences, noting the staff is friendly, helpful, and kind. The process is frequently described as simple and fast, with cars ready promptly. Vehicles are noted to be clean and in good working order. Several reviewers highlight specific employees for exceptional customer service, describing it as beyond five stars for their willingness to assist and make customers feel comfortable. These staff members are commended for being nice, patient in explaining policies, and going out of their way to help. While most feedback is highly positive, one customer reported a negative issue regarding not being allowed to modify a rental by phone or online, finding the required in-person process inconvenient. However, the majority of reviews are from satisfied customers who plan to return and recommend the location, with one even stating they will switch their company's business to Hertz. The location offers a wide vehicle selection for rentals.
Most Recent Reviews
December 2025
I want to say that I had the best experience with Greter; she works there, and she helped me with my reservation. She was very kind and very professional. If you have a reservation, ask for her; she takes the time to make sure your reservation is the best it can be.
November 2025
Great rental experience at Hertz Doral. Smooth rental process. Reasonable fees and deposit.
October 2025
The service was very good and easy on pickup and return. The staff was very nice that make me ignore that the unit was empty and no was clean . But again the service was great
More Comments(111)
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