Hertz Car Rental - Miami - Hilton Airport Blue Lagoon
Hertz,
Car Rental
Hours:
5101 Waterford District Drive, Miami FL 33126
Hours
About Hertz Car Rental - Miami - Hilton Airport Blue Lagoon
Hertz Car Rental - Miami - Hilton HLE offers a generally positive experience for its customers, with many praising the excellent service provided by staff, particularly a representative named Theodore. Reviewers note that the location is conveniently situated in the hotel lobby, making it easy to access. Customers appreciate the quick and efficient service, with some mentioning that the process only took a few minutes, allowing them to swiftly continue their travels.
However, some caution is advised regarding additional services, such as prepaid tolls, which may not always provide the cost savings promised. One customer expressed frustration over being charged significantly more for tolls than anticipated. Despite this, the overall sentiment remains favorable, with many recommending this location for its friendly staff and hassle-free experience. The cleanliness and condition of the vehicles also received positive remarks. Overall, Hertz Car Rental - Miami - Hilton HLE is seen as a reliable choice for travelers looking for convenience and quality service in the Miami area.
Most Recent Reviews
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October 2026
Agent was amazingly helpful and professional. Check in and out were seamless. Car was in perfect condition. Value was great as we were given an upgrade to a premium vehicle. Compliments to the agent for his kind and understanding service.
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July 2026
As all others mentioned, Theodore was so nice and helpful. Check In was quick and easy. Same for returning. Shuttle ran every 30 minutes. No complaints!
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June 2026
Excellent experience! I rent from this heart location regularly, as I come to Miami for work. Theo is the BEST! I HIGHLY RECOMMEND
More Comments(62)
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Miami, Florida