Claremedica of Quail Roost - Primary Care

Medical Labs, Family Practice
Hours: CareMax Miami - Quail Roost & Specialty Center has garnered mixed reviews from its patients. Founded in 2011, this clinic offers a variety of services including primary care, specialists, and social services, focusing on high-quality care for Medicare beneficiaries. Many patients appreciate the professionalism and attentiveness of the staff, particularly highlighting individuals like Cruz for her excellent customer service and responsiveness. The facility is noted for being clean and organized, contributing to a positive experience for some visitors. However, there are significant concerns regarding communication and efficiency. Several patients reported difficulties in reaching the clinic by phone, with long wait times and inconsistent responses when seeking information or referrals. Some have expressed frustration with delayed communication regarding test results and difficulties in connecting with their doctors. Despite a strong start, some long-term patients have indicated that their satisfaction has declined, prompting them to consider other healthcare options. Overall, while CareMax offers valuable services and has attentive staff, improvements in communication and reception efficiency are needed to enhance patient experiences.

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1. Miami, Florida