This JCPenney is one of their largest stores with a better selection than most. Shoppers find nice, quality clothing and shoes from a wide range of national and private brands. Many appreciate the good customer service, noting that team members are kind, helpful, and make processes like returns easy. The store also features a beauty salon that receives praise. However, some find it hard to locate employees in certain departments like men's. A notable criticism is the change to a single central bank of cash registers, which some feel is less convenient for customers and doesn't fit the store's image. Overall, it remains a long-time shopping destination for many.
Great deals going on but could not find cashier near towels…unmanned. I went to find luggage but over priced. But found good deal on Liz C towels so had got down to first floor and closest cashier was jewelry. I asked and she pointed me to next closest cashier so gave up and left items.
October 2024
Good quality, selection, prices and service. Glad they're still around!
May 2024
Been shopping here forever! Nice, quality clothing and shoes. Love their new commercial showcasing our Red White and Blue proudly
