Macy's is a well-established department store known for its wide selection of top fashion brands. Shoppers can find clothing, shoes, housewares, gifts and furniture at Macy's locations. The store is praised for its friendly and helpful staff. Customers have highlighted positive experiences with knowledgeable associates in departments like Clarins, handbags, and dress shirts. These associates provided personalized recommendations, assistance with product selection, and even went the extra mile to measure customers for the perfect fit. Overall, shoppers appreciate Macy's commitment to customer service and its ability to maintain its reputation for quality and selection.
I went to pick up items I bought online and there was no wait
July 2026
Norma was awesome in the fragrance department. Thank you for making the customer feel special. Thanks!!
July 2026
Omar from the woman shoes section was the best helper, his customer service is amazing, he’s a great sales person and knows the products very well. He help me a lot!