Metro by T-Mobile, located at 11854 Biscayne Blvd, offers excellent service and a wide range of prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff, particularly one employee who has been described as helpful and professional. Many reviews highlight positive experiences, noting how staff members assist with selecting the right phone and ensuring customer satisfaction. However, there are some concerns regarding the pricing for certain programs, with a few customers expressing dissatisfaction. Overall, Metro by T-Mobile is recognized for its extraordinary service and commitment to meeting customer needs, making it a recommended place for prepaid plans and mobile devices.
I went to the store because my phone wasn't working , no Internet, no signal , no calls , and this young lady helped me , always whit a smiling face and solved my problem. Go to this store if you have any issues, they'll help you for sure . Thanks for your help Danila.
April 2024
Great service Extra great staff Mohammed was very helpful. My experience was extraordinary. He’s very knowledgeable and very professional professional might go to Metro PCS location for now on thank you Mohammed for a absolutely friendly, courteous and speedy experience
December 2023
Mohamed did a wonderful job in assisting me with my needs. He knew everything possible about the phone you had in stock. I was able to pick a phone that suited my needs. I will visit in the near future. Thank you Mohamed and keep up the good work.
