Miami Gardens Inn & Suites presents a mixed experience for guests. Some reviews highlight the hotel's helpful employees, clean rooms, and excellent service. Guests appreciated the willingness of staff to assist with requests quickly, and many found the accommodations comfortable and well-maintained, with amenities like a smart TV and a pleasant scent throughout. However, there are significant concerns regarding safety and cleanliness, with reports of cockroaches, drug use, and police involvement due to disturbances. One reviewer expressed regret for bringing their children, citing a very unsettling experience. Issues with communication and respect from some staff members have also been noted, particularly regarding language barriers and billing disputes. While some guests recommend the hotel for its good service and comfortable rooms, others advise caution due to safety issues and negative interactions with staff. Overall, Miami Gardens Inn & Suites may offer a decent stay for some, but potential visitors should weigh the mixed feedback carefully before booking.
Amazing and very friendly people. Eliran treated me very well at the front desk.
May 2026
The location was perfect for me and my colleagues to maneuver around the city, the service from Grethel at the front desk was phenomenal. Would definitely rebook
May 2026
Josel was wonderful 💯💯💯 and helpful with the information...
