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May 2025 by D G
Update your hours - staff doesn’t even show up until 11:30 on Sunday
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August 2024 by Moises Cabrera
I was able to find what I was looking for quickly, the place is very well organized and clean, and above all at very good prices
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March 2024 by Omaira Yañez
Very little variety, plus the food tastes bad, bad service, it is better to go somewhere else
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January 2024 by Sarah R.
Pablo was very helpful in helping me to get my coupon to work. The self-checkout options at this location are phenomenal.
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January 2024 by Jeronimo F.
Nicole and Claudia were great help and very nice. the manager reí was rude and unprofessional. if it wasn't for the great vibe and help of Nicole and Claudia I would never come back to this micheals. They helped me measure my poster find the right frame and showed me how to assemble it. thank you so much Nicole and Claudia
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November 2023 by Andrea C.
This is the michaels by my house, and as an arts and crafts enthusiast, naturally, im always here. It is so nice that they are pet friendly, or at least the manager on duty this night was. As kong as my puppy stayed in a cart, they let us in! I really appreciate places tht allow our furry friends to come in with us, otherwise my mom wouldve had to wait outside. As for the staff, they are nice and particularly young. This means that they may not have much customer service experience and I don't think they receive much training. Like all retail, it's a hit or miss with who you check out with. The good part about this store is like 6 or 7 self chrckout machines that were incorporated, then you dont have to talk to anyone! unless you need help then goodluck with that!
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October 2023 by G F.
A joke of a atore and staff - the service and professionalism at this Michaels has simply gone downhill. Already contacted corporate.
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August 2023 by Lorena blanco
They have great customer service and are always there to help, the cashier Alex and Chris their manager were nice and patient!
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July 2023 by Betys Spina
Christian was very good. All his suggestions were awesome
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July 2023 by Vanessa Zambrano
They have great customer service and are always there to help, the cashier Alex and Chris their manager were nice and patient!
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June 2023 by Dani B.
Cashier Bella & manager Chris are RUDE to customers. Tried to make a return, like I have a million times in the past, and brought the incorrect receipt. Luckily, I am a Michaels Rewards member so this is an easy fix ... so I thought. Bella proceeded to interrupt me multiple times throughout the process when I was asking what information I could provide to her, was frustrated and clearly did not know what was going on. When manager Chris arrived, I tried to explain what the situation was so that he could resolve it. Mind you, I did this in a regular almost quiet tone. He then proceeded, to my FACE, to tell me he doesn't like helping "pesadas". I truly was in shock.. Not only had I been patient as this whole debacle took 20 minutes to resolve but I was trying to be helpful and understanding of the situation. Once he said that he found another employee with pink hair who was able to assist and resolve the issue immediately. If the manager is too inept to make a return and does not know how to behave with the general public then maybe this is not the job for him. I will continue to be taking my business to other Michael's locations that are much cleaner and the staff is competent.
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June 2023 by Gabriel M.
Chris is Frame Department and Lorena were tremendously helpful. I wouldn't have been able to get the service done and such a expedited and excellent manor without their help. Highly recommended the store and the staff. Will be back soon.
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May 2023 by MC Mayoral
Jayden was excellent. Professional and personable. She is a star!!The manager says the best way we can honor her us by writing a review. She deserved it.
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May 2023 by Celeste Rodrig
I got my frame at time thank frame manager. I know you always busy. I hope your team member help you
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April 2023 by Rose S.
The only reason I am giving my experience a 3 star is due to the kindness , professionalism and positive attitude Robby and Hannah expressed during my visit today. Robby , I thank you for being a humble and genuine human being which is difficult to find in this city now a days. To the narcissistic, condescending and arrogant "store manager" Rei with the unwarranted superiority complex , consider finding employment where customer service or speaking in general is NOT a requirement. Michaels is not the stage for your alter ego which was evident in your demeanor. You approached me with suggestive language that my purchase was stolen. You in no way tried to help me , and repeatedly said your genetic response of " I'm just following protocol " to avoid assisting me further. You walked away and left Hannah and Robby to solve the issue I was having with my return. Shame on you for passing judgement on an honest customer in front of her child who was simply trying to return a legitimate purchase. Although I understand employees must follow protocol to secure their employment , dismissing authentic customer concerns and walking away instead of finding a solution , is a personality trait of poor taste , and lack of class. Rei , I hope one day you find true happiness. It's quite obvious you are not. To Robby , Hannah and the gentleman who assisted me over the phone , God bless you for willingness to assist me today.
