Pet Supermarket is a top destination for pet owners, offering over 8,000 pet care products both online and in more than 200 stores across 10 states. The store specializes in pet food, toys, treats, accessories, and grooming services, including self-serve dog wash stations and VIP Petcare clinics at select locations. Many customers praise the friendly and knowledgeable staff, particularly a manager who consistently provides excellent service and keeps the store clean. For instance, one reviewer highlighted a positive experience involving interaction with snakes, while others noted the efficient and friendly checkout process. However, there have been concerns about the cleanliness of wash stations at some locations, prompting some to recommend visiting specific stores known for their upkeep. Pet Supermarket also supports local animal welfare by hosting adoption events. Overall, it is recognized as a reliable place for pet supplies and services, making it a favorite among pet owners.
Very nice experience! Sales girl super helpful. We spoke about cats for a couple of minutes. Will definitely make this place my regular place to shop for my cat.
January 2026
Very unorganized.. even to just do a pick up order was a whole 10 min wait and there was no one there.. 🙃
December 2025
Customer service was amazing! I felt confident in my choice of dog food thanks to Alexa and her team here. Beautiful layout of the store lately as well!
