Petco is a health and wellness company dedicated to improving the lives of pets, pet parents, and its own partners. The Miami Petco store located at 12014 Sw 88th St offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, all competitively priced. The store's highly qualified professionals provide full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. Customers have generally had positive experiences at the Petco store. The staff is described as extremely friendly, knowledgeable, and informative, and they go out of their way to assist customers. The prices on items like aquariums are considered good, and the pick-up process for online orders is fast and smooth. However, there have been some issues reported, such as the difficulty of getting in and parking due to the nearby Chick-fil-A traffic. Additionally, some customers have had problems with fish purchased at the store, with a few experiencing high mortality rates. While the staff has generally been helpful with returns, there have been instances where the return process was not well-understood by the employees, leading to an embarrassing situation for one customer. Overall, the Petco store appears to provide a positive experience for most customers, with a knowledgeable and friendly staff, competitive prices, and a wide range of pet-related services and products.
Very well organized shop that made it easy to pick out a new dog toy and treats.
January 2026
They are always kind and nice workers at this pet store
December 2025
Always order the dogs food online. Staff is friendly, quick, and the store is clean when I go to pick up. It may be a chain, but it feels so much more friendly at this location.
