PetSmart is the largest pet supply and services retailer, providing a wide range of products and services for various pets, including dogs, cats, fish, and small animals. Customers appreciate the large selection of over 10,000 items available in stores and online, with convenient options for shopping and pick-up. The store is noted for its cleanliness and friendly, knowledgeable staff who go above and beyond to assist pet owners. Many reviews highlight exceptional customer service, particularly from employees like Rachel and Julija, who are praised for their care and expertise in grooming and product recommendations. Customers feel confident leaving their pets in the hands of the staff, knowing that they will receive personalized attention and care. PetSmart also offers additional services such as dog training, grooming, and pet boarding, making it a go-to destination for pet needs. Overall, PetSmart in Kendall is recognized for its welcoming atmosphere, helpful staff, and dedication to ensuring pets are well cared for and happy.
I went to this location to get my dog groomed and it was quick service and I got the full package done. They were very friendly at the grooming service and at the checkout that I was Even helped on how to get a discount.
May 2025
I've brought my french bulldog Rocky here a few times already. Rachel has been so amazing with him. I'm so happy with this place, frenchies can sometimes get a little complicated due to their breathing problems but shes gotten to know him and can groom him perfectly. Honestly I can leave him without a worry.
August 2024
Went to buy a fish tank and fish for the first time for my daughter. Julijla ( not sure if spelled right ) took care of me. Her customers service was outstanding , she explained everything I needed to know. You need more employees like her. I would give her 6 stars if I could.
