PetSmart is the largest pet supply and services retailer, providing a wide range of products and services for various pets, including dogs, cats, fish, and small animals. Customers appreciate the large selection of over 10,000 items available in stores and online, with convenient options for shopping and pick-up. The store is noted for its cleanliness and friendly, knowledgeable staff who go above and beyond to assist pet owners. Many reviews highlight exceptional customer service, particularly from employees like Rachel and Julija, who are praised for their care and expertise in grooming and product recommendations. Customers feel confident leaving their pets in the hands of the staff, knowing that they will receive personalized attention and care. PetSmart also offers additional services such as dog training, grooming, and pet boarding, making it a go-to destination for pet needs. Overall, PetSmart in Kendall is recognized for its welcoming atmosphere, helpful staff, and dedication to ensuring pets are well cared for and happy.
Joshua was a great help and he made my experience feel personal in the front. The dog groomers took very good care of my pet. They took photos to show me that she was in good hands and in great spirits putting my mind at ease for leaving her.
August 2026
Joshua at petsmart in Kendall Lakes is amazing!!! From the moment I walked in to the moment I left, he was absolutely wonderful. His knowledge on animals was incredible, while helping me he assisted others as well. I’ll keep coming to this location and purchasing as long as Joshua is here! Thank you for a pleasant... read full comment
April 2026
Joshua at PetSmart Kendale Lakes was fantastic. He was friendly, helpful, and made the checkout experience really pleasant. Workers like him are the reason I want to keep coming back again.
