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March 2024 by Sarah Casiple
February 28th, 2024 brought my dog in for grooming. They called me about an hour later saying that my dog was lethargic. I headed over right away. My dog was active and walking around. His haircut and shampoo looked like a unfinished hack job. And no other care was provided. They refused to provide any other services. Seeking a better understanding, they were abrupt with a very inadequate explanation. Will never return to PetSmart again.
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February 2024 by Dani mena
Julija noticed I had issues picking a collar for my dog. She went out of her way to help not only find a new one but discuss his needs and activities to find a perfect one. She also explained classes for his minor issues and proceeded to walk me to every isle I needed. She’s a prime employee and shows love for animals.
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February 2024 by Crystal E.
I had an extremely disappointing experience with the veterinary service. Despite clearly informing them that my dog bites when under pressure, they continued to label him as vicious throughout the entire visit. This lack of understanding and empathy towards my pet's behavior was highly unprofessional and concerning. To make matters worse, I requested to be present during my dog's vaccination but was shocked when they took him to the back room without my consent. This violated my trust and left me feeling uneasy about the treatment my dog was receiving. When my dog was finally brought back, the staff seemed more concerned about the time, as it was close to 5pm, rather than providing me with proper instructions on how to care for my dog if he were to experience any pain or discomfort. This lack of communication and disregard for my pet's well-being is completely unacceptable. To my dismay, my dog ended up in excruciating pain for over 24 hours after the visit. The fact that the veterinary service did not provide any guidance on how to alleviate his pain or offer any follow-up care instructions is truly disheartening. As a responsible pet owner, I expected much better treatment and care for my beloved companion. I would strongly advise against seeking their services if you genuinely care about the well-being and comfort of your furry friends.
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February 2024 by JUAN CARLOS LEON PEREZ
Excellent location and attention
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November 2023 by Lourdes Summerdancer
This location has a great selection of pet food, toys, beds, shampoos, leashes, and many other products for your furry friend.Store is very spacious, clean and well stocked and you can bring your dog on a leash. ? Please never leave your dog alone in a car unattended under any circumstances. Period!!!The staff is very friendly and helpful. Highly recommend!
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October 2023 by Andrha Alvarez
PerSmart-Kendall store *** The service is very good. They are professionals. Alysssa is excellent at her job and very affectionate with our pet.
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October 2023 by Luis Diaz
Went for a pick up,wrong size,rude cashier!employees with and attitud,go elsewhere!!
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September 2023 by Shintaro Abe
Online ordering is very convenient and can be picked up immediately.
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September 2023 by Edward Handy
It's a vary worm place, were you can find all that you need for your favorite friend.
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August 2023 by It’z Kotomi_ Moon vlogs
We love our Groomer Javier, he is very professional and provides the best customer service and so much kindness to pets when grooming. He is definitely the best.
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July 2023 by One2 B
My fish see the light, again!My light strip died and you guessed it, PetSmart had a brand new replacement.Thanks for reading!
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July 2023 by caridad suarez
The best market in Florida. Excellent customer service and the product Excellent . Fresc
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June 2023 by Willy Orozco
Has all we need. Fish/cricket area is getting better on lead times
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May 2023 by Rodolfo Gonzalez
This store always has what I need for mi pets. Staff willing to help when you have questions,
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May 2023 by Adrian Perez
Maria the manager is excellent, she is attentive & very knowledgeable, and always makes my experience a pleasure.