Pollo Tropical Corporate Office
Hours:
7255 Corporate Center Dr suite c suite c, Miami FL 33126 Hours
About Pollo Tropical Corporate Office
Pollo Tropical Corporate Office handles customer service concerns for the restaurant chain. Reviews note that customer service representatives are often helpful, polite, and calm in resolving problems with orders or food quality. They work to fix issues in a satisfactory manner. Customers also express general appreciation for the Pollo Tropical food itself. Some contact the corporate office seeking information for events. The office receives positive feedback for its professional and understanding customer service interactions.
Most Recent Reviews
September 2025
This is the worse location ever. Order is always wrong and staff changes weekly. The managers here are unprofessional and incompetent in my opinion. They rather argue than correct the issue. Save yourself the headache and avoid this location.
September 2025
Their commercial shows regular size chicken. As a veteran i have gone three times for their free meals to veterans and avtive duty and the size of their chicken is the size of a pigeon. The location i have gone is on S. University dr. and Nova dr.. you people should be ashame. It's not with the trip
June 2025
Ordered a whole chicken with no breast! I went another time given the wrong change, of course $1.75 less then what I was supposed to get back, the desert looked like it was tampered with as the safety seal was almost removed.I don't trust eating here.
More Comments(91)
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