About Publix Pharmacy at Nicklaus Children's Hospital
Publix Pharmacy at Nicklaus Children's Hospital is noted for its knowledgeable and compassionate staff who go above and beyond to help. The pharmacy is recognized for excellent customer service, with friendly and helpful team members. A key strength is the staff's dedication to patient care, as demonstrated when a pharmacist spent considerable time understanding a rare, severe allergy to find a safe medicine alternative. This included personal follow-up outside of normal hours, showing great compassion and empathy. The pharmacy is reliable, always answers the phone promptly, and works diligently to ensure patients receive needed medicines. Overall, it is considered one of the best in Miami for its combination of professional service and heartfelt patient support.
In my experience not everyone is friendly and has good customer service at pharmacies, for some reason. However, at this pharmacy Camila and another young man(with black hair and a goat tie) have been very friendly and helpful. I wish everyone could be as nice.
March 2023
I have found this pharmacy to be one of the best in Miami. They always pick up the phone. They never tell you to wait, and they go above and beyond to help anyone get the needed medicines. Keep up the good work!
December 2020
Always have my medication ready the same day if possible. Friendly staff.
