Sarraff Watchmaker is a family-owned and operated watchmaking workshop known for its excellent customer service and expertise. Located in a historic building, the shop may be a little tricky to find, but it is well worth the effort. The staff, especially Ramsy, is very knowledgeable, personable, and willing to spend time answering questions and explaining options. They handle a wide range of watches, including Rolex, Swiss watches, and rare vintage pieces like vintage Seiko, with many old parts available and the ability to source what’s needed. Customers praise their high-quality work, reasonable prices, and the ability to repair or authenticate watches. The team provides reliable service, often under guarantees, and many customers have had such positive experiences that they choose to return for future repairs. The welcoming atmosphere and satisfied clients passing through the shop reinforce the high level of trust and professionalism. Overall, Sarraff Watchmaker is a trusted destination for watch service, repair, and authentication.